First topic message reminder :

Technical Details

Forum version : #phpBB3
Position : Founder
Concerned browser(s) : Google Chrome
Screenshot of problem : https://i.servimg.com/u/f37/17/88/93/34/untitl10.jpg
Who the problem concerns : All members
Forum link : http://uniquecitizens.forumotion.com

Description of problem

Hello!
I purchased a domain name from godaddy.com now I want to get a new domain name via admin panel i have credits to execute this but the issue here is... there is now where i can see delete personalized domain

Amakam Lilllian wrote:SLGray, I spent 200 credit on copyright after bulling myself to delete the personalized domain name which i couldnt. so, it is remaining 1400 out of 1600

Amakam Lilllian wrote:sorrry

Please don't double post. Your posts need to be separated by 24 hours before bumping. Please use the edit button, instead! Please read our forum rules: ESF General Rules

You need 1,600 credits in order to purchase a domain name from Forumotion.

So you decided to not purchase a domain name?

Nemo wrote:

Amakam Lilllian wrote:SLGray, I spent 200 credit on copyright after bulling myself to delete the personalized domain name which i couldnt. so, it is remaining 1400 out of 1600

Amakam Lilllian wrote:sorrry

Please don't double post. Your posts need to be separated by 24 hours before bumping. Please use the edit button, instead! Please read our forum rules: ESF General Rules

You need 1,600 credits in order to purchase a domain name from Forumotion.

Alright, but i had 1600 credits in forum i just spent it yesterday. After i have tried everytin i can to get the personalized domain name deleted or removed so that i can purchase a new one but to no avail.

i also have unused domain name @www.biafranpalace.com.

The issue is, i want to delete the personalized domain name first. I can easily get 200credit to execute the personalized domain anytime.

Please, can you help me report this issue to the forumotion technicians or tell me how to get in touch with them direct because i am tired of explaining this same issue.

Try to cancel the redirection of the domain name via the control panel of your domain registrar.

I am working on it.. just hold on...

Nemo wrote:Try to cancel the redirection of the domain name via the control panel of your domain registrar.

Please this didnt work...

Amakam Lilllian wrote:I am working on it.. just hold on...

Amakam Lilllian wrote:

Nemo wrote:Try to cancel the redirection of the domain name via the control panel of your domain registrar.

Please this didnt work...

Please don't double post. Your posts need to be separated by 24 hours before bumping. Please use the edit button, instead! This is your second reminder, next it'll lead to a warning. Please read our forum rules: ESF General Rules

You'll have to remove your cname off your subdomain. This could be done by entry in the DNS administration of your domain.

Sir Chivas wrote:

Amakam Lilllian wrote:I am working on it.. just hold on...

Amakam Lilllian wrote:

Nemo wrote:Try to cancel the redirection of the domain name via the control panel of your domain registrar.

Please this didnt work...

Please don't double post. Your posts need to be separated by 24 hours before bumping. Please use the edit button, instead! This is your second reminder, next it'll lead to a warning. Please read our forum rules: ESF General Rules

You'll have to remove your cname off your subdomain. This could be done by entry in the DNS administration of your domain.

I am sorry about double posting please forgive me

I have done just that but cant still work for me

Try contacting Godaddy and see if they can remove it directly. I don't think we can do furthermore, honestly.

Sir Chivas™ wrote:Try contacting Godaddy and see if they can remove it directly. I don't think we can do furthermore, honestly.

You mean that Forumotion technicians cant help delete this from my admin panel? Cos I have a second forum and I can see delete in the my second forum. So, I think that something is wrong with the first forum

If you did purchase the domain name directly from GoDaddy, you need to stop the redirection on their side, too.

SLGray wrote:If you did purchase the domain name directly from GoDaddy, you need to stop the redirection on their side, too.

Have you tried contacting GoDaddy?

SLGray wrote:Have you tried contacting GoDaddy?

Yes, They said I should Remove the default domain name from my website to stop pointing to the the purchased domain name.

bump @SLGray

Please, can you help send this thread to Godfather, please!!!

My second forum has delete in the personalized domain


While my first forum which i am interested in editing has no delete in the personalized domain.

bump

please help report this issue to @The Godfather, technicians or whoever can help put this thing through. Plss

Try this:  check the yes box for redirection, then see if the delete button appears.

SLGray wrote:Try this:  check the yes box for redirection, then see if the delete button appears.

not yet, I have tried it severally and it didnt appear

bump

bump

Amakam Lilllian wrote:bump @SLGray

Please, can you help send this thread to Godfather, please!!!

My second forum has delete in the personalized domain


While my first forum which i am interested in editing has no delete in the personalized domain.

hello @Amakam Lilllian

The 1st forum of your screen has a CNAME whereas the 2nd one has a personalized domain name acquired via forumotion and this is the reason for the difference because forcing redirection is only possible in the 2nd case.

Currently everything is ok right ? I do not quite understand what you expect from me exactly?

The Godfather wrote:

Amakam Lilllian wrote:bump @SLGray

Please, can you help send this thread to Godfather, please!!!

My second forum has delete in the personalized domain


While my first forum which i am interested in editing has no delete in the personalized domain.

hello @Amakam Lilllian

The 1st forum of your screen has a CNAME whereas the 2nd one has a personalized domain name acquired via forumotion and this is the reason for the difference because forcing redirection is only possible in the 2nd case.

Currently everything is ok right ? I do not quite understand what you expect from me exactly?

Thank you sir for coming to my aid at last.

Firstly, I acquired the both personalized domain name from godaddy. But, i want forumotion to manage the 2nd forum's personalized domain.

I want to delete the personalized domain in the 2nd forum. That is all i want to do and purchased a new domain name via forumotion admin panel (I want forumotion to be managing my personalized domain name from now). I have acquired 2100 credits recently for this effect.

But, the issue is that i can't delete the personalized domain name, so as to enable me use the forum credits for the new domain name.

Can pm my admin "username" and "password". I just want to get rid of the domain name i am currently using that's all.

The GodFather said that the second forum has a domain name through Forumotion already.

SLGray wrote:The GodFather said that the second forum has a domain name through Forumotion already.

the two domains was bought from godaddy. But can it just be deleted? Thats all I care for

SLGray wrote:The GodFather said that the second forum has a domain name through Forumotion already.

Okay! but can it be deleted? I want to get a different domain name

bump

The Godfather wrote:

Amakam Lilllian wrote:bump @SLGray

Please, can you help send this thread to Godfather, please!!!

My second forum has delete in the personalized domain


While my first forum which i am interested in editing has no delete in the personalized domain.

hello @Amakam Lilllian

The 1st forum of your screen has a CNAME whereas the 2nd one has a personalized domain name acquired via forumotion and this is the reason for the difference because forcing redirection is only possible in the 2nd case.

Currently everything is ok right ? I do not quite understand what you expect from me exactly?

Hello @The Godfather, the screenshot below is to show that i purchased the domain name (www.nigerianpalace.com) from godaddy.com.







I purchased the domain name on 1st July, 2016 and it will expire on 2017, 1st July. Pls, i want a solution on how to delete the personalized domain name via my forumotion administration panel. Again, I have paid the company that will help me work on the SEO of the new domain name I will purchase through forumotion. Like I early said that I have acquired 2100 forumotion credit which I want to use and purchase a new domain name immediately the this one (www.nigerianpalace.com) is successfully deleted.

Pls, Just help me get rid of this personalized domain name.

Today might be the last and very last time i will be posting on this thread about this issue because I am getting frustrated already.

@The Godfather, pls help me delete this personalized domain name, that is all I care for now. Thanks in advance

bump

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