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3 posters
A member cannot sign in
SLGray- Administrator
- Posts : 51514
Reputation : 3523
Language : English
Location : United States
- Post n°2
Re: A member cannot sign in
Is this member using a mobile device?
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abeona- New Member
- Posts : 7
Reputation : 1
Language : English
Location : USA
- Post n°3
Re: A member cannot sign in
I have a member with the same issue. She said she's using an ipad (that just updated), but this kinda sucks.
SLGray- Administrator
- Posts : 51514
Reputation : 3523
Language : English
Location : United States
- Post n°4
Re: A member cannot sign in
Ask her to clear her browser's cache.
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
jeffcpr- Forumember
- Posts : 156
Reputation : 0
Language : English
- Post n°5
Re: A member cannot sign in
Yes it is a mobile device IPhone
SLGray- Administrator
- Posts : 51514
Reputation : 3523
Language : English
Location : United States
- Post n°6
Re: A member cannot sign in
Did you ask the member to clear their browser's cache?
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
jeffcpr- Forumember
- Posts : 156
Reputation : 0
Language : English
- Post n°7
Re: A member cannot sign in
No I will do that now
jeffcpr- Forumember
- Posts : 156
Reputation : 0
Language : English
- Post n°8
Re: A member cannot sign in
That did it thanks very much.
SLGray- Administrator
- Posts : 51514
Reputation : 3523
Language : English
Location : United States
- Post n°9
Re: A member cannot sign in
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.