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    Cannot access my forum - please help

    aleigh8098
    aleigh8098
    aleigh8098
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    • Post n°1

    In progress Cannot access my forum - please help

    Post by aleigh8098 December 10th 2016, 9:26 pm

    Hello,

    I used the link in the pinned post to access the Utilities for my forum. When I put in my forum address, I put in the correct password. I changed the creator's email to my current email address. However, when I go to my forum and try to log in as admin, it says my password is wrong. If I click forgot password and enter admin and the new email I just put in, I get "The e-mail address you supplied does not match the one listed for that username."

    Please help!
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    SLGray
    SLGray
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    • Post n°2

    In progress Re: Cannot access my forum - please help

    Post by SLGray December 10th 2016, 9:35 pm

    Changing the email in the utilities does not change the email for the founder account on the forum.



    Cannot access my forum - please help Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    aleigh8098
    aleigh8098
    aleigh8098
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    Language : English
    • Post n°3

    In progress Re: Cannot access my forum - please help

    Post by aleigh8098 December 10th 2016, 9:38 pm

    ok, well I tried every email address I could think of, and they all say they aren't correct.
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    SLGray
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    • Post n°4

    In progress Re: Cannot access my forum - please help

    Post by SLGray December 10th 2016, 9:50 pm

    Read the tutorial again and send the information to me by PM.



    Cannot access my forum - please help Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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      Current date/time is November 13th 2024, 7:25 pm