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    members cant join

    steve1954
    steve1954
    New Member


    Male Posts : 1
    Reputation : 1
    Language : English
    Location : SE of UK

    In progress members cant join

    Post by steve1954 December 17th 2016, 1:54 pm

    Hi, im new here. I have set up a forum, and trying to members to join, but one keep getting banned as a spammer, she has tried to register, and I have tried with a invite, but keep coming up as a spammer, any help please.
    brandon_g
    brandon_g
    Manager
    Manager


    Male Posts : 10113
    Reputation : 923
    Language : English
    Location : USA

    In progress Re: members cant join

    Post by brandon_g December 17th 2016, 2:02 pm

    Hello,

    May you ask your member for a screenshot of what message they are getting when they try to register? Does the user's issue sound like this one: https://help.forumotion.com/t147946-only-topic-detected-suspicious-activity . If so, please acquire all the info asked for in that topic and send it to a staff member via pm.

    -Brandon



    members cant join Brando10
    Remember to mark your topic members cant join Solved15 when a solution is found.
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    skouliki
    skouliki
    Manager
    Manager


    Female Posts : 15387
    Reputation : 1709
    Language : English,Greek
    Location : Greece

    In progress Re: members cant join

    Post by skouliki December 17th 2016, 2:07 pm

    Hello
    Try admin panel..general..security...
     Unauthorize subscriptions made with the most commonly used spam usernames...No