I tried reading many posts on this topic before posting but I am still lost so going to go ahead and post. My forum lost its domain back in June, I purchased a new one and did all the steps to become the new forum founder and that was all completed in November. What I am trying to do is take the new domain name and link it to the forum where the name does not change once you are on the site. Right now you can put in the domain name and it goes right to the forum, no issues, but once on the forum the name flips to the forummotion name.
When I go to the section under my admin login where it says to type in the personalize domain when I put the name in it will not allow me to enter in the last letter of the address. It is like I am running out of room. The domain name is the same as the old one except that one ended in .com and the new one ends in .org.
I also reached out to GoDaddy, I purchased the domain through them, and they asked for the forum IP Address or Nameserver. I could not supply that information to them and the agents advice was to contact my host to get that information.
Any information or help is greatly appreciated in advance.