by brandon_g Wed 26 Apr - 0:02
Hello,
What browser are you using? It sounds like either a browser problem or a computer problem to me. It is more likely a computer though since it works on your husband's laptop.
Has the forumotion chatbox on your site ever worked your computer? If so, when did it start not appearing?
What operating system does your computer run on as well? Have you installed all the latest updates on your computer?
Sorry to ask so many questions at once, but knowing all this could help us better understand and figure out what is causing problem and help us narrow down the possible causes of the problem.
Right now, based on what I have read in this topic, I am pretty sure it is either some sort of browser issue or pc issue.
-Brandon