Mobile version, drop down menu disappeared

Hey guys!

Today I noticed that the drop down menu in my forum mobile version disappeared. I checked it with Google DevTools and it seems that the hole id="mToggleContainer" div is missing. I didn't modify the templates for the mobile version. So now I'm clueless.

Any ideas?

Hi @the_rocketeer,

Usually when the drop down menu on the mobile version disappears it's caused by a JavaScript error. To make sure that's the case, go to Admin Panel > Modules > JS Codes Management and disable it temporarily. After you've done this, refresh the page on the mobile version to confirm if the drop down is back. If it is, that means you've got a JavaScript error on your forum that needs debugging. There's two methods for finding the error :

1. You have to go through and disable each of your installed scripts one by one. After disabling one script, reload the page to see if the drop down is back, if it isn't, disable the next script. Repeat this until you've found the script that causes the error.
   
   
2. Use the devtools console to locate the error. Usually when a JS error occurs you'll get an error message + the location of where the error occurs. Clicking the provided file in the error message should take you directly to where the error occurred.
   
   

Hi @Ange Tuteur!
Thank you so much! You were right! I deleted the wrong java and now the menu is there. The only issue left is that my chatbox keeps dropping out my members. Is it because of a JavaScript error too?

I use these javas for my chatbox:

Code:

(function() {
  if (!window.FA) window.FA = {};
  if (FA.Chat) {
    if (window.console) console.warn('FA.Chat has already been initialized');
    return;
  }
 
  FA.Chat = {
 
    // chatbox settings
    config : {
      height : '60%',
      width : '70%',
   
      live_notif : true,
      sound_notif : {
        enabled : false,
        file : 'http://illiweb.com/fa/fdf/zelda.mono.mp3'
      },
      notifRate : 10000
    },
 
    // language settings
    lang : {
      chatbox : 'Chatbox',
      new_msg : 'A new message has been posted in the <a href="javascript:FA.Chat.toggle();">chatbox</a>.'
    },
 
    // technical data below
    node : {}, // node cache
    users : 0, // users in chat
    messages : 'initial', // total chat messages
    actif : false, // tells us if the chatbox is opened
    notifActif : false, // tells us if the notifications are active
 
    // initial setup of the chatbox
    init : function() {
      var right = document.getElementById('fa_right'),
          container = document.createElement('DIV'),
          button = document.createElement('A'),
          audio;
 
      button.id = 'fa_chat_button';
      button.innerHTML = FA.Chat.lang.chatbox + ' <span id="fa_chatters">(0)</span>';
      button.onclick = FA.Chat.toggle;
      FA.Chat.node.button = button;
 
      container.id = 'fa_chat_container';
      container.innerHTML = '<iframe id="fa_chat" src="/chatbox/index.forum"></iframe>';
      container.style.width = FA.Chat.config.width;
      container.style.height = FA.Chat.config.height;
      container.style.bottom = '-' + FA.Chat.config.height;
      container.style.visibility = 'hidden';
 
      if (right) {
        right.insertBefore(button, right.lastChild); // add the chat button to the right side of the toolbar
        document.body.appendChild(container);
     
        // create the notification audio element
        if (FA.Chat.config.sound_notif.enabled) {
          audio = document.createElement('AUDIO');
          audio.src = FA.Chat.config.sound_notif.file;
          if (audio.canPlayType) {
            FA.Chat.node.audio = audio;
            document.body.appendChild(audio);
          }
        }
 
        FA.Chat.node.container = document.getElementById('fa_chat_container');
        FA.Chat.node.chatters = document.getElementById('fa_chatters');
        FA.Chat.node.frame = document.getElementById('fa_chat');
        FA.Chat.node.frame.onload = FA.Chat.getFrame;
      }
   
      delete FA.Chat.init;
    },
 
    // get the frame window, document, and elements
    getFrame : function() {
      if (FA.Chat.poll) window.clearInterval(FA.Chat.poll);
      if (this.contentDocument || this.contentWindow) {
        FA.Chat.window = this.contentWindow;
        FA.Chat.document = this.contentDocument ? this.contentDocument : FA.Chat.window.document;
     
        FA.Chat.node.message = FA.Chat.document.getElementById('message');
        FA.Chat.node.members = FA.Chat.document.getElementById('chatbox_members');
     
        FA.Chat.poll = window.setInterval(FA.Chat.listen, 300); // listen for changes every 0.3 seconds
      }
    },
 
    // listen for changes in the chatbox
    listen : function() {
      var users = FA.Chat.node.members.getElementsByTagName('LI').length,
          messages = FA.Chat.window.chatbox.messages.length;
   
      // update user count
      if (users > FA.Chat.users || users < FA.Chat.users) {
        FA.Chat.users = users;
        FA.Chat.node.chatters.innerHTML = '(' + FA.Chat.users + ')';
      }
   
      // initial / active updates
      if ((FA.Chat.messages == 'initial' && messages) || FA.Chat.notifActif || FA.Chat.actif) FA.Chat.messages = messages;
   
      // notify new messages while connected and the chatbox is closed
      if (!FA.Chat.actif && !FA.Chat.notifActif && FA.Chat.window.chatbox.connected && (messages > FA.Chat.messages || messages < FA.Chat.messages)) {
        FA.Chat.messages = messages; // update message count
        FA.Chat.notifActif = true;
     
        if (FA.Chat.config.live_notif) FA.Chat.notify(FA.Chat.lang.new_msg); // show live notification
        if (FA.Chat.config.sound_notif.enabled && FA.Chat.node.audio) FA.Chat.node.audio.play(); // play sound notification
     
        // wait before notifying the user again
        window.setTimeout(function() {
          FA.Chat.notifActif = false;
        }, FA.Chat.config.notifRate);
      }
    },
 
    // create a custom notification
    notify : function(msg) {
   
      var notif = document.createElement('DIV'),
          live = document.getElementById(Toolbar.LIVE_NOTIF);
       
      notif.className = 'fa_notification';
      notif.innerHTML = '<div class="content ellipsis">' + msg + '</div>';
      notif.style.display = 'none';
   
      $(notif).mouseover(function() { $(this).stop(true, true) });
      $(notif).mouseleave(function() { $(this).delay(5000).fadeOut() });
   
      live.insertBefore(notif, live.firstChild);
      $(notif.firstChild).dotdotdot();
   
      $(notif).fadeIn(100, function() { $(this).delay(10000).fadeOut() });
    },
 
    // toggle the display state of the chatbox
    toggle : function() {
      var container = FA.Chat.node.container.style;
     
      if (/hidden/i.test(container.visibility)) {
        FA.Chat.node.button.className = 'fa_chat_active';
        FA.Chat.actif = true;
       
        container.visibility = 'visible';
        container.bottom = '3px';
       
        // auto focus the message field
        window.setTimeout(function() {
          FA.Chat.node.message.focus();
        }, 350); // some browsers ( firefox ) need a delay
      } else {
        FA.Chat.node.button.className = '';
        FA.Chat.actif = false;
       
        container.visibility = 'hidden';
        container.bottom = '-' + FA.Chat.config.height;
      }
    }
 
  };
 
  $(function(){
    // initialize the chat when the document is ready and the user is logged in
    if (_userdata.session_logged_in) $(FA.Chat.init);
  });
})();

Code:

$(window).load(function() {
  var chatbox_script = function() {
    var overrided = Chatbox.prototype.refresh;
    Chatbox.prototype.refresh = function(data) {
      overrided.call(this, data);
      $('.chatbox-username').each(function(){
        this.previousSibling&&$.trim(this.previousSibling.nodeValue)=="@"&&$(this.previousSibling).replaceWith('❥ ')
      })
    };
  };
  var s=document.createElement('script');s.text="("+chatbox_script.toString()+")();";$('object[data^="/chatbox/index.forum"],iframe[src^="/chatbox/index.forum"]').each(function(){try{$(this.contentDocument||this.contentWindow.document).find("#chatbox").closest("html").find("head").first().each(function(){this.appendChild(s.cloneNode(true))})}catch(a){}})
});

The code you deactivated was there to prevent the chat from dropping members out? If so, please post it here so that we can see what's wrong with it.