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    Person wants to join but can't log in

    SandBee
    SandBee
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    • Post n°1

    Solved Person wants to join but can't log in

    Post by SandBee June 12th 2017, 11:20 pm

    I have someone I know from another forum that wants to join me here. She says she belongs to two other groups here. However, when I search for her User ID I cannot find it. She is not able to join my group. She says she has tried several times but keeps getting the following message:

    You have specified an incorrect or inactive username, or an invalid password.

    Click here to try again

    Click here to return to the Index
     

    How do I help her? Her User ID is Linda Woods.

    Thank you

    Sandra Bunnett

    http://graphicsutopia2.forumotion.com/
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    SLGray
    SLGray
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    • Post n°2

    Solved Re: Person wants to join but can't log in

    Post by SLGray June 12th 2017, 11:26 pm

    Check here: AP > Users & Groups > Users > Inactive List



    Person wants to join but can't log in Slgray10

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    SandBee
    SandBee
    SandBee
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    Female Posts : 7
    Reputation : 1
    Language : English
    Location : Canada
    • Post n°3

    Solved Re: Person wants to join but can't log in

    Post by SandBee June 12th 2017, 11:53 pm

    I tried that. No USER ID appears. Sorry. Am I posting in here wrong? I am new to Forumotion.
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    SandBee
    SandBee
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    Female Posts : 7
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    Language : English
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    • Post n°4

    Solved Re: Person wants to join but can't log in

    Post by SandBee June 13th 2017, 3:17 am

    Problem solved.
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    SLGray
    SLGray
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    • Post n°5

    Solved Re: Person wants to join but can't log in

    Post by SLGray June 13th 2017, 3:53 am

    How was it solved?



    Person wants to join but can't log in Slgray10

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    SandBee
    SandBee
    SandBee
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    Female Posts : 7
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    Language : English
    Location : Canada
    • Post n°6

    Solved Re: Person wants to join but can't log in

    Post by SandBee June 15th 2017, 1:25 am

    The member was using the wrong ID.
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    SLGray
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    • Post n°7

    Solved Re: Person wants to join but can't log in

    Post by SLGray June 15th 2017, 1:45 am

    Thanks.

    Problem solved & topic archived.
    Please read our forum rules: ESF General Rules



    Person wants to join but can't log in Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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