Technical Details
Forum version : #PunBB
Position : Founder
Concerned browser(s) : Google Chrome
Screenshot of problem : https://imgur.com/UMW7EjC.png
Who the problem concerns : All members
When the problem appeared : Today
Forum link : http://zinger.foorumini.com/
Description of problem
Hello. Today my chatbox stopped completely working. First it was blank and didn't show any messages and this happened to all my members. I tried everything but only restoration the forum backup bring my chatbox back. Now the problem is that archieves doesn't work at all. When I click "show the archieves" it's again blank window. Chat doesn't save any archieves although we are talking all the time in the chat and oldest messages are disappearing from the basic chat window (and normally when messages disappear, they go into archieves). I don't know what to do because there is nothing that could help me: i have tried to deactivate the chat but archieves doesn't work after that. I haven't code chat but with basic css codes. This is very serious problem for active forum.I have tried to bring back the backup again like I did for the first time when the chat was even more broken, but I can't do that anymore because it says "You have reached the maximum number of backups. Please try again later.". How "later" is that? Do I really have to wait till next thursday to do this again?
(In the screenshot you can see what archieves look like now - there is nothing at all)