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    Members can't register

    Weesa
    Weesa
    New Member


    Female Posts : 19
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    Language : English
    Location : USA

    Solved Members can't register

    Post by Weesa August 3rd 2017, 2:08 am

    My apologies in advance if the answer is posted somewhere, I searched and couldn't find it.

    I started a new forum and when people go to register they are confronted with the required contact fields of Facebook and Twitter. I know many people use those sites and for them it isn't an issue. However I have members who do not use either of them. I personally don't use any social media beyond my forum so see no reason why someone else should be forced into it. I have searched the ACP and just can't find how to turn those two fields off. Help would be greatly appreciated.
    My forum is http://hedwigshollow.forumotion.com/


    Last edited by Weesa on August 3rd 2017, 3:20 am; edited 1 time in total
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51498
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    Language : English
    Location : United States

    Solved Re: Members can't register

    Post by SLGray August 3rd 2017, 3:01 am

    We do not have a login for Twitter? Could you post a screenshot of what guests see when they try to register?



    Members can't register Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    Weesa
    Weesa
    New Member


    Female Posts : 19
    Reputation : 0
    Language : English
    Location : USA

    Solved Re: Members can't register

    Post by Weesa August 3rd 2017, 3:19 am

    SLGray thanks so much for your reply. While was waiting I found the problem. In the ACP->Users->Profiles->Contact Fields I needed to go in and turn of necessarily filled. I had turned off all the other ones so didn't realize that it was the problem. Thanks again.
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51498
    Reputation : 3523
    Language : English
    Location : United States

    Solved Re: Members can't register

    Post by SLGray August 3rd 2017, 3:33 am

    Thanks for posting the solution. You were referring to the necessary filled profile fields which are added to the register page.



    Members can't register Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    Draxion
    Draxion
    Helper
    Helper


    Male Posts : 2518
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    Language : English
    Location : USA

    Solved Re: Members can't register

    Post by Draxion August 3rd 2017, 6:22 am

    Problem solved & topic archived.
    Please read our forum rules: ESF General Rules