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4 posters

    Number behind username appeared?

    IdaTR
    IdaTR
    Forumember


    Female Posts : 547
    Reputation : 1
    Language : Danish, english
    Location : Denmark

    In progress Number behind username appeared?

    Post by IdaTR August 24th 2017, 4:10 pm

    One of my users suddenly got a number behind his username, which wasn't there before. The members cant change their usernames on their own, so that is not an option.

    Any other explanation for this? (:
    Draxion
    Draxion
    Helper
    Helper


    Male Posts : 2518
    Reputation : 321
    Language : English
    Location : USA

    In progress Re: Number behind username appeared?

    Post by Draxion August 24th 2017, 6:44 pm

    Hi there, can you please provide a screenshot along with your forum's URL? THanks.
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51498
    Reputation : 3523
    Language : English
    Location : United States

    In progress Re: Number behind username appeared?

    Post by SLGray August 24th 2017, 8:32 pm

    Check to see if there is another account with the same username?



    Number behind username appeared? Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    IdaTR
    IdaTR
    Forumember


    Female Posts : 547
    Reputation : 1
    Language : Danish, english
    Location : Denmark

    In progress Re: Number behind username appeared?

    Post by IdaTR August 28th 2017, 8:35 am

    www.vielamort.net

    https://i.servimg.com/u/f11/16/08/75/89/udklip10.png

    It should be noted, that the user: Christian2, didn't have any problems with registrering as Christian.
    Even though there were an user named Christian before him.
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51498
    Reputation : 3523
    Language : English
    Location : United States

    In progress Re: Number behind username appeared?

    Post by SLGray August 28th 2017, 5:33 pm

    Why is Christian2 in red?



    Number behind username appeared? Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    Shadow
    Shadow
    Manager
    Manager


    Male Posts : 16208
    Reputation : 1832
    Language : French, English

    In progress Re: Number behind username appeared?

    Post by Shadow August 30th 2017, 11:16 am

    Hello @IdaTR ,

    IdaTR wrote:It should be noted, that the user: Christian2, didn't have any problems with registrering as Christian.
    Even though there were an user named Christian before him.
    This is not a normal behaviour. If your first Christian hasn't been deleted, no one should have been able to register to your forum with the same username.

    I think this is due to the restauration of your old member Christian. If you delete this one, you'll be able to change the username of Christian2. The fact, I think (you can correct me if I'm wrong), is that the first Christian account was deleted, and then the new one signed up to your forum.

    When we made the back up, the old one appeared again, and because it's not possible to have 2 members with the same username, the login of the new Christian became Christian2.

    If the old Christian wasn't deleted, this is definitly not a normal behaviour and that might have cause a problem in your datas. Let us know about it Wink

    Best reguards :rose: