Home
by honeybunny September 3rd 2017, 1:59 pmMy friend has been trying to join my forum but for some reason she cant. She says she gets as far as the captcha but nothing happens after that. I asked if she had been sent a verification email and she said no. I have had a number of people join over the last few days so im not sure why she cant join?
4 posters
friend trying to join the forum but cant
honeybunny- Forumember
- Posts : 39
Reputation : 1
Language : english
SLGray- Administrator
Posts : 51554
Reputation : 3523
Language : English
Location : United States
What device and browser is she using to register?
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
honeybunny- Forumember
- Posts : 39
Reputation : 1
Language : english
No idea, I'll ask her.
Is there an issue with some browsers & our forumotion?
Is there an issue with some browsers & our forumotion?
SLGray- Administrator
- Posts : 51554
Reputation : 3523
Language : English
Location : United States
We just need to have all the information to help you.
Also does she get any kind of error message?
Also does she get any kind of error message?
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
honeybunny- Forumember
- Posts : 39
Reputation : 1
Language : english
Ok this is weird. She tried again for like the 10th time & got in this time. Why would this happen? I hope its not happening to others trying to join! She said shes using a lenovo pc & she was using chrome
SLGray- Administrator
- Posts : 51554
Reputation : 3523
Language : English
Location : United States
Was it that she could not create an account or log in?
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
honeybunny- Forumember
- Posts : 39
Reputation : 1
Language : english
She couldnt create an account. It all went smoothly until she got to the captcha, then it went no further. She was not sent an verification email
SLGray- Administrator
- Posts : 51554
Reputation : 3523
Language : English
Location : United States
Did she click anything on the image?
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
honeybunny- Forumember
- Posts : 39
Reputation : 1
Language : english
Not that i know of 
SLGray- Administrator
- Posts : 51554
Reputation : 3523
Language : English
Location : United States
You have to click the arrows on the side to move the image then click the button.
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Ape- Administrator
- Posts : 19432
Reputation : 2010
Language : fluent in dork / mumbojumbo & English haha
yes it sounds like she never pressed the arrows left or right to move the colours if you don't do that it will not let you move on to the last step.
Youngy- New Member
- Posts : 3
Reputation : 1
Language : English
Location : Adelaide
Hello Forumotion Administrator
I have a problem where a valued User of my Forum has somehow been kicked out. I have no idea how this happened. His posts have all been removed from my forum - http://protrack.easyforumlive.com/
He tried to re-register under his old username - JH however it is telling him there's a user with that name already. But when I check via the admin portal, JH does not exist. I'm finding this very confusing.
How do I allow him to get back on as JH.
Regards
Paul Young
I have a problem where a valued User of my Forum has somehow been kicked out. I have no idea how this happened. His posts have all been removed from my forum - http://protrack.easyforumlive.com/
He tried to re-register under his old username - JH however it is telling him there's a user with that name already. But when I check via the admin portal, JH does not exist. I'm finding this very confusing.
How do I allow him to get back on as JH.
Regards
Paul Young
Ape- Administrator
- Posts : 19432
Reputation : 2010
Language : fluent in dork / mumbojumbo & English haha
Hello @Youngy Please make your own post about your problem and then we can help you more better.