Hi there, I just created a forum with address spartiatics.forumieren.de . I received the verification email just fine but when I clicked on the link I just got a blank page. I tried from multiple browsers.. cleared cookies and cache.. nothing. I tried to re-create it but of course it tells me the name and email are already in use. I tried accessing the forum but it just takes me to the start page of your site.. to create one.
Any ideas?
Thanks

I have the exactly same problem.

Hello,

We had some datacenter maintence this morning that may have caused this. Try the link again when the maintence is complete and see if it works. I or another staff member will let you know when it is confirmed to be over.

-Brandon

Hello Please read the following post
It's possible this is related to this: https://help.forumotion.com/t154470-datacenter-maintenance#1059337

spartiatics wrote:Hi there, I just created a forum with address spartiatics.forumieren.de . I received the verification email just fine but when I clicked on the link I just got a blank page. I tried from multiple browsers.. cleared cookies and cache.. nothing. I tried to re-create it but of course it tells me the name and email are already in use. I tried accessing the forum but it just takes me to the start page of your site.. to create one.
Any ideas?
Thanks

Well, I do not know how it happened, but the forum was ban.  I have created a ticket.   We will have to wait until the main office (France) replies.

SLGray wrote:

spartiatics wrote:Hi there, I just created a forum with address spartiatics.forumieren.de . I received the verification email just fine but when I clicked on the link I just got a blank page. I tried from multiple browsers.. cleared cookies and cache.. nothing. I tried to re-create it but of course it tells me the name and email are already in use. I tried accessing the forum but it just takes me to the start page of your site.. to create one.
Any ideas?
Thanks

Well, I do not know how it happened, but the forum was ban.  I have created a ticket.   We will have to wait until the main office (France) replies.

Banned? Before I even created it ?? WTF ??

what about my?? http://tainotopoznanie.forumotion.eu

Daniel_BG wrote:what about my?? http://tainotopoznanie.forumotion.eu

Yes your forum was also banned i have made a report on this also

wow......
i dont know what to say.......!?

All i can think of is when our work was being done the data never got as far as your activating it due to the systems being down.

If you don't set up the account right away the system removes the accounts to save server space so i think what went wrong was the data never got right the way to our systems and got lost before you ok'ed your account your end by Email link.

I will hope to have more info for you by tomorrow.

I am really sorry for the delay on this matter and i hope to get to the bottom of this.

Regards

APE.

I have got a reply to my ticket.  They are going to try to activate the forum on their side.  I will reply when I get more information.

SLGray wrote:I have got a reply to my ticket.  They are going to try to activate the forum on their side.  I will reply when I get more information.

Thank you....
I waiting........

SLGray wrote:I have got a reply to my ticket.  They are going to try to activate the forum on their side.  I will reply when I get more information.

I also got the same reply from our head office today.

sorry for the delay one of us me or SLGray will get back to you when we have more news.

APE wrote:

SLGray wrote:I have got a reply to my ticket.  They are going to try to activate the forum on their side.  I will reply when I get more information.

I also got the same reply from our head office today.

sorry for the delay one of us me or SLGray will get back to you when we have more news.

Lets hope they fix it soon...

Hello @spartiatics and @Daniel_BG

Sorry we have took some time to deal with this problem for you both.

I have just had news that after working on your forums we have found it much more easier to delete the un used forums you made and ask you to re make them using the same data as you did before then you will get the Emails again.

We are sorry for the delay in this posses.

kind regards,

APE and the team.