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5 posters

    Unable to Renew Domain

    Pro_Vantage
    Pro_Vantage
    New Member


    Posts : 1
    Reputation : 1
    Language : English

    Solved Unable to Renew Domain

    Post by Pro_Vantage November 4th 2017, 3:19 am

    I "run" a gaming community forum "clan4gc.com" I was recently notified that our domain expired. As I was out of town, I was not able to log in for quite some time to take care of the situation. I now have tried to log in tonight, but it keeps saying "site taking too long to respond." I need to get our domain renewed as we have a large group that visits this site and come together to compare notes on Call of Duty.

    Any help in this will be most appreciated!!

    Thanks,

    Pro
    tylercole
    tylercole
    Forumember


    Posts : 304
    Reputation : 17
    Language : english

    Solved Re: Unable to Renew Domain

    Post by tylercole November 4th 2017, 5:02 am

    Mine did this when I did mine. Try logging out, then log back in.
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51505
    Reputation : 3523
    Language : English
    Location : United States

    Solved Re: Unable to Renew Domain

    Post by SLGray November 4th 2017, 6:26 am

    Is the issue that you can not renew your domain name or log in? This section deals with logging into the forum.



    Unable to Renew Domain Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19341
    Reputation : 2005
    Language : fluent in dork / mumbojumbo & English haha

    Solved Re: Unable to Renew Domain

    Post by Ape November 4th 2017, 2:58 pm

    If you can not log in as your domain name is out of date and ran out then you need to log in to your ACP using your Forum Utilities then log in to your ACP and change the redirect page setting. Then use the URL your forum was made with until you can update your domain.

    If you have the credits and it has not been that long your Domain name maybe still open to us our end so if you have the credits we may still have a way to help you from our side.



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    The Godfather
    The Godfather
    Administrator
    Administrator


    Posts : 5308
    Reputation : 844

    Solved Re: Unable to Renew Domain

    Post by The Godfather November 10th 2017, 11:57 am

    hello,
    I notice that the domain has been renewed and that the forum is again accessible.
    so problem solved Very Happy