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2 posters

    Chaptcha Not Showing

    AlexSomba
    AlexSomba
    New Member


    Posts : 1
    Reputation : 1
    Language : English

    In progress Chaptcha Not Showing

    Post by AlexSomba Mon 27 Nov - 15:00

    Technical Details


    Forum version : #Invision
    Position : Founder
    Concerned browser(s) : Google Chrome
    Screenshot of problem : https://prnt.sc/hfwpfl
    Who the problem concerns : All members
    When the problem appeared : Every Day I'm hustling
    Forum link : http://infinity.lolbb.com/

    Description of problem

    Yooo My Forum Chaptcha is not showing! Sad no member can register anymore on the forum!
    avatar
    Guest
    Guest


    In progress Re: Chaptcha Not Showing

    Post by Guest Mon 27 Nov - 15:10

    Hi @AlexSomba

    Forumotion had a problem with this like a week ago, but right now the problem is solved. How long you've been having this problem? Is this recent or you've been with this for awhile?

    I see you've been able to register this forum today, so, as you can see, it's not a general error.

    I recommend you to erase cache and cookies from your browser and see if the captcha appears again on your side Smile.

    Greetings.
    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19433
    Reputation : 2010
    Language : fluent in dork / mumbojumbo & English haha

    In progress Re: Chaptcha Not Showing

    Post by Ape Mon 27 Nov - 15:38

    Good afternoon welcome to the English support forum. Shake

    I have just been to make an account on your forum and found Yes your chaptcha tool is missing.

    We need to run over some things before we can help you more.
    Q1, Have your added any JavaScripts to your forum ?
    Q2, Have your made a lot of change to your Templates?
    Q3, Have you added changes to your CSS files ?

    Things to try:

    JavaScrippt

    Try to turn off your JavaScript's if any on and see if the problem still shows Don't Worry you can turn them all off without loosing anything.

    To do this go to

    ACP Modules tab HTML & JAVASCRIPT Javascript codes management Enable Javascript code management : NO then save

    Now look to see if it's come back or not.

    Remember to clear your browser before testing if its there.

    Now if this was not the problem then do the same again but tick Yes then save.


    CSS Files

    Now we need to do the same on the CSS files.
    ACP Display tab Pictures and Colors Colors CSS Stylesheet Tab Force the basic CSS: YES then save
    Remember log out clear browser then test.
    If this is not the problem then do the steps again and then mark as No then save.



    Templates if changed:
    ACP Display tab Templates General Force the default templates : YES Then Save.

    log out clear browser then test.
    Same again to turn them back on again.



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