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2 posters

    Login not possible

    HrvojeP
    HrvojeP
    Forumember


    Male Posts : 161
    Reputation : 2
    Language : Croatian, English
    Location : Croatia

    Solved Login not possible

    Post by HrvojeP March 6th 2018, 3:22 pm

    Technical Details


    Forum version : #phpBB3
    Position : Founder
    Concerned browser(s) : not significant
    Who the problem concerns : Members
    When the problem appeared : Login impossible. The message is that the password or user name are not correct.
    Forum link : http://drvenibrodovi.forumotion.eu/

    Description of problem

    Some members (two, so far) reported that they can not login. Wrong password or user name.
    I can login as the founder, but not as the member.


    Last edited by HrvojeP on March 6th 2018, 3:48 pm; edited 1 time in total
    avatar
    Guest
    Guest


    Solved Re: Login not possible

    Post by Guest March 6th 2018, 3:28 pm

    Hello @HrvojeP

    If you're the admin of that forum, you can help them to recover it by changing the password on the ACP and then giving them the password so they can log in back. If you decide to do this, make them a reminder and say to them to change the password again Smile.

    Also they can use the "I forgot my password" link in the login section in order to recover it by themselves.

    Greetings.
    HrvojeP
    HrvojeP
    Forumember


    Male Posts : 161
    Reputation : 2
    Language : Croatian, English
    Location : Croatia

    Solved Re: Login not possible

    Post by HrvojeP March 6th 2018, 3:46 pm

    Thank you, it works!
    Something happend with the browser, but I don't know what. It is strange that the same login error appears at the same time at different places (here, in Croatia). The cookies containing user name and password has been cleared in all reported cases.
    brandon_g
    brandon_g
    Manager
    Manager


    Male Posts : 10113
    Reputation : 923
    Language : English
    Location : USA

    Solved Re: Login not possible

    Post by brandon_g March 6th 2018, 5:34 pm

    Topic solved & archived
    Please read our forum rules: ESF General Rules



    Login not possible Brando10
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