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by Paulostge April 16th 2018, 12:32 amIt does not work and shows me the following message.
4 posters
Stop monthly payment
Paulostge- Forumember
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SLGray- Administrator
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Are you wanting to stop the transaction, or it is not working?
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brandon_g- Manager
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Hello,
Are you doing it through paypal or where are you trying to make the request?
Are you doing it through paypal or where are you trying to make the request?
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Paulostge- Forumember
- Posts : 129
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Language : Greek
Location : Greece
I want to stop it and it does not work...
As soon as I press DELETE is delayed and finally does not take me to the free package
Control Panel:
As soon as I press DELETE is delayed and finally does not take me to the free package
Control Panel:
Last edited by Paulostge on April 16th 2018, 12:45 am; edited 1 time in total
Paulostge- Forumember
- Posts : 129
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Language : Greek
Location : Greece
-Delete-
SLGray- Administrator
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Location : United States
What happens when you place your cursor over the free package option? Can you click it?
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Paulostge- Forumember
- Posts : 129
Reputation : 17
Language : Greek
Location : Greece
There is option Stop the monthly payment of the package but it does not work
Paulostge- Forumember
- Posts : 129
Reputation : 17
Language : Greek
Location : Greece
SLGray wrote:What happens when you place your cursor over the free package option? Can you click it?
I write Delete loads with delay and in the end it turns out this
brandon_g- Manager
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Location : USA
It might be a bug. I will mark this pro admin and make a report.
Meantime you should be able to cancel via paypal directly I believe.
-Brandon
Meantime you should be able to cancel via paypal directly I believe.
-Brandon
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The Godfather- Administrator
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Paulostge wrote:It does not work and shows me the following message.
hello @Paulostge
this problem has been fixed, you should not have it anymore. thank you for trying again and confirm if it's ok for you.
We apologize for any inconvenience
Paulostge- Forumember
- Posts : 129
Reputation : 17
Language : Greek
Location : Greece
The problem continues
translate:
Error
An error occurred.
translate:
Error
An error occurred.
The Godfather- Administrator
- Posts : 5297
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Ok, thank's. Will investigate again 
The Godfather- Administrator
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Hello,
It's solved now ! Actually, your PayPal monthly payment was stoped, but we did not get the answer from Paypal for some reason, so the forum continued to show the error.
You shoud not have any problem with packages now, and your monthly payment is stoped for sure. Please excuse us for the inconvenience !
Best regards !
It's solved now ! Actually, your PayPal monthly payment was stoped, but we did not get the answer from Paypal for some reason, so the forum continued to show the error.
You shoud not have any problem with packages now, and your monthly payment is stoped for sure. Please excuse us for the inconvenience !
Best regards !