Hello guys,
the GDPR is going into action very soon and even though you answered a few questions they contradict some of the points made in our german support forum.
You can follow the discussion here: http://hilfe.forumieren.com/t43399p100-12444-dsgvo-datenschutz-grundverordnung
The main problem seems to be that our hoster isn't communicating what the admins of the forums have to do now. When I read this support forum it sounds like I don't have to do any actions on my own and everything will be provided by you. But in the german support forum it sounds a lot different. Even the Moderators don't seem to know any details which is why I am asking you guys.
Is it possible to provide some sort of checklist for admins of actions they have to do before the 25th? We are willing to do our part but we are not sure what excacly we have to do now. Especially because we don't own the databases and the hoster is the only one with direct access. We would need to have some sort of contract in which you guys list all the actions you perform on user-data.
And what about the SSL-Certificate? It seems absolutly necessary to provide this to be ensure GDPR complianced. But the free version of your service doesn't provide this one which makes the free version of your product not legal in the EU. Will all forums be provided with a certificate for free or do we have to upgrade to a premium package?
Thanks in advance!
the GDPR is going into action very soon and even though you answered a few questions they contradict some of the points made in our german support forum.
You can follow the discussion here: http://hilfe.forumieren.com/t43399p100-12444-dsgvo-datenschutz-grundverordnung
The main problem seems to be that our hoster isn't communicating what the admins of the forums have to do now. When I read this support forum it sounds like I don't have to do any actions on my own and everything will be provided by you. But in the german support forum it sounds a lot different. Even the Moderators don't seem to know any details which is why I am asking you guys.
Is it possible to provide some sort of checklist for admins of actions they have to do before the 25th? We are willing to do our part but we are not sure what excacly we have to do now. Especially because we don't own the databases and the hoster is the only one with direct access. We would need to have some sort of contract in which you guys list all the actions you perform on user-data.
And what about the SSL-Certificate? It seems absolutly necessary to provide this to be ensure GDPR complianced. But the free version of your service doesn't provide this one which makes the free version of your product not legal in the EU. Will all forums be provided with a certificate for free or do we have to upgrade to a premium package?
Thanks in advance!
Last edited by Akeem on May 21st 2018, 3:33 pm; edited 1 time in total