Bought PREMIUM package.. still seeing adverts.

by The Godfather on Mon Jun 11 2018, 10:48

Hello,

Please read our TOS :

The credits expense, the subscription to a "package", the purchase of a domain name or the use of any service such as the deletion of advertisements is, within the meaning of these Terms, a "use" of a paid service. The User expressly consents by these Terms that these services may be provided before the expiry of the withdrawal period, resulting in the waiver of this period.

So no refund is possible. if you do not wish to keep your package, simply cancel your monthly payment from your administration panel by clicking on the button "STOP THE MONTHLY PAYMENT" on your Credits management Summary

Bloodhound1958 wrote:That's unfortunate. The non functional arrow to disable ads is obviously a rouse and I fell for it hook, line and sinker. As a matter of principle, considering the $$ we've spent over all of our years with forumotion it would appear as though the time has come to part ways. In lieu of such underhanded tactics I will never spend another dime here under any circumstances. Shame really as we were strong believers in keeping the forum going though many of our members have migrated to our facebook pages only. Thank you for many good years and an otherwise positive experience.

Kind Regards,
The Christine Car Club

1. Before purchasing the package: you can include the ads removal when purchasing the package via the dropdown in the package table.
   
2. After purchasing the package: you can delete the ads from the Misc tab > Spend credits > ads.