I received this message, I am on the Premium package which apparently gives me a personalised domain name.... However when I try to renew my Domain name it tells me I need to buy 1200 credits. I thought I already had a personalised Domain name as part of the Premium package?
Hello,
You have received this message to inform you that your domain http://www.truthspoonforum.com will expire in 7 days.
Pay attention, if you want to keep your domain name, you must renew it before 2018-07-06
To perform the renewal, please enter your forum administrative panel http://truthspoon.forumotion.co.uk ,then choose Misc> > Spend credits> > Domain Name
Finally, if you miss the renewal deadline, your domain name will go into "recoverable" status up to 10 days after its expiration date.
Do not hesitate to contact our team for any problem or question: https://help.forumotion.com/
Thank you for your trust.
Regards, Forumotion team