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    Unable to log forumotion utils 2

    Sawn
    Sawn
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    Solved Unable to log forumotion utils 2

    Post by Sawn July 6th 2018, 6:19 pm

    Technical Details


    Forum version : #phpBB3
    Position : Founder
    Concerned browser(s) : Google Chrome
    Who the problem concerns : Yourself
    When the problem appeared : At now
    Forum link : http://the-eternal-city-pbf.forumpolish.com/

    Description of problem

    I decided create a new forum and I cannot log in PA, so I changed password. When I tried log in forumotion utils, i get an error "The login and the password you specified are wrong." It happends again.
    brandon_g
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    Solved Re: Unable to log forumotion utils 2

    Post by brandon_g July 6th 2018, 6:44 pm

    Did you make sure your using the username 'Admin' when signing in?



    Unable to log forumotion utils 2 Brando10
    Remember to mark your topic Unable to log forumotion utils 2 Solved15 when a solution is found.
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    SLGray
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    Solved Re: Unable to log forumotion utils 2

    Post by SLGray July 6th 2018, 8:59 pm

    When you say log into the AP, do you mean exactly logging into it, or is it that you can not see the link to the AP?



    Unable to log forumotion utils 2 Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    Sawn
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    Solved Re: Unable to log forumotion utils 2

    Post by Sawn July 6th 2018, 9:07 pm

    I can log in to PA, but I cant log to utils forumaddress/founder email and previous or current password. When I created another forum, I had the same problem with access to utils.
    Ape
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    Solved Re: Unable to log forumotion utils 2

    Post by Ape July 6th 2018, 9:09 pm

    When you log in to your Forum Utilities you have to use the old password and the Email address you used when you made the forum.

    when you change the password on your forum it will not change the password on your Forum Utilities



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    Sawn
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    Solved Re: Unable to log forumotion utils 2

    Post by Sawn July 6th 2018, 9:19 pm

    I know, Ape, but I tried log to utils with this email addresses and password, but something went wrong... can u help me fix it or not?
    Unable to log forumotion utils 2 Ec10
    Ape
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    Solved Re: Unable to log forumotion utils 2

    Post by Ape July 6th 2018, 9:23 pm

    Yes If you PM me with your Email address and your forum link I will reset your settings for you my end.



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    SLGray
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    Solved Re: Unable to log forumotion utils 2

    Post by SLGray July 6th 2018, 9:23 pm

    Have you tried using the forum's link instead of the creation email?
    The topic was posted in the wrong section, so I have moved it to the correct section.
    Please read our forum rules:  ESF General Rules



    Unable to log forumotion utils 2 Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    Sawn
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    Solved Re: Unable to log forumotion utils 2

    Post by Sawn July 6th 2018, 9:28 pm

    Yes, I tried do it and got the same result.
    Sawn
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    Solved Re: Unable to log forumotion utils 2

    Post by Sawn July 6th 2018, 9:28 pm

    [quote="Sawn"]I know, Ape, but I tried log to utils with this email addresses and password, but something went wrong... can u help me fix it or not?
    Ape
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    Solved Re: Unable to log forumotion utils 2

    Post by Ape July 6th 2018, 9:29 pm

    okay I have reset your tools

    You now can try and log in

    use your email address you just gave me by PM and the password you use to log in your forum.

    This should now work for you.



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    Sawn
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    Solved Re: Unable to log forumotion utils 2

    Post by Sawn July 6th 2018, 9:41 pm

    Finally its work! Thank u APE.
    Ape
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    Solved Re: Unable to log forumotion utils 2

    Post by Ape July 6th 2018, 9:56 pm

    Glad I could help and all is working now.

    Have a great weekend.
    Problem solved & topic archived.
    Please read our forum rules: ESF General Rules



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