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Jadster
skouliki
ronjambo
7 posters

    locked out of my forum again!

    avatar
    ronjambo
    Forumember


    Posts : 40
    Reputation : 1
    Language : english

    Solved locked out of my forum again!

    Post by ronjambo October 17th 2018, 12:48 pm

    First topic message reminder :

    Technical Details

    Forum version : #phpBB
    Position : Founder
    Concerned browser(s) : Other
    Who the problem concerns : Yourself
    Forum link : highmercenaries.forumotion.com

    Description of problem

    hello, I linked people to my forum last night...

    and once again, someone has changed my password and disabled the setting to reset admin password via email.

    this has happened many times to me when using forumotion forums, can you please help me to get back into the forum and please fix this to stop it from happening?

    There is clearly some kind of vulnerability in the forum that people can take advantage of.
    Jucarese
    Jucarese
    Hyperactive


    Male Posts : 2552
    Reputation : 120
    Language : spanish
    Location : SSF Admin

    Solved Re: locked out of my forum again!

    Post by Jucarese October 17th 2018, 8:53 pm

    f you have not given your credentials, it is possible that Someone have taken them out of your personal mails forum or the foundation mail ,is the most common, I recommend you change the passwords of those emails.
    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19435
    Reputation : 2010
    Language : fluent in dork / mumbojumbo & English haha

    Solved Re: locked out of my forum again!

    Post by Ape October 17th 2018, 10:10 pm

    Thank you for your help on this @jucarese but the case is now closed

    The advice was gave as follows:
    Change Email address to one never used on a site before.
    Change the password of the founders account making sure it has Caps and numbers in.
    Change the founders tools Email and password not the same as the forum.
    Ban the member with IP Email and Username.
    Keep an eye on the logs in the ACP.

    ALL of this was done by PM.
    If you think you may have the same problem please link this thread when making your own and please feel free to PM me after your thread is made and I will be happy to help you more.

    Problem solved & topic archived.
    Please read our forum rules: ESF General Rules



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      Current date/time is November 13th 2024, 4:05 pm