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    SSL query

    Tansy Firedragon
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    Tansy Firedragon
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    • Post n°1

    Solved SSL query

    Post by Tansy Firedragon Sun Nov 25, 2018 1:44 pm

    Hello

    I have paid for the premium package for my forum and wondered if the SSL certificate is included? The forum is currently showing 'not secure' - can you please advise?

    Forum is www.kitchenwitchhearth.com

    Many thanks


    Last edited by Tansy Firedragon on Tue Nov 27, 2018 3:50 am; edited 1 time in total
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    Jadster
    Jadster
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    • Post n°2

    Solved Re: SSL query

    Post by Jadster Sun Nov 25, 2018 1:54 pm

    Tansy Firedragon wrote:Hello

    I have paid for the premium package for my forum and wondered if the SSL certificate is included? The forum is currently showing 'not secure' - can you please advise?

    Forum is www.kitchenwitchhearth.com

    Many thanks

    So with the packages, they give you the ability to enable the SSL Certificate but it is not included with the package. That has to be purchased separately.

    Hope that helps!

    Cheers,
    James
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    SLGray
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    • Post n°3

    Solved Re: SSL query

    Post by SLGray Sun Nov 25, 2018 1:59 pm

    The topic was posted in the wrong section, so I have moved it to the correct section.
    Please read our forum rules:  ESF General Rules
    https://help.forumotion.com/t150650-ssl-certificate-guide-for-a-success-forum-migration-to-https#1038838



    SSL query Slgray10

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    Tansy Firedragon
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    Tansy Firedragon
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    • Post n°4

    Solved Re: SSL query

    Post by Tansy Firedragon Sun Nov 25, 2018 2:05 pm

    Thank you for your reply but where/how do look at enabling and purchasing it separately?
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    SLGray
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    • Post n°5

    Solved Re: SSL query

    Post by SLGray Sun Nov 25, 2018 2:10 pm

    AP > Misc. > Credits Management > Summary & Management
    There should be a green button you can click in the list.

    Also after you activate it, you need to go back to the same page and set it up.


    Last edited by SLGray on Sun Nov 25, 2018 2:20 pm; edited 1 time in total



    SSL query Slgray10

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    Shadow
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    • Post n°6

    Solved Re: SSL query

    Post by Shadow Mon Nov 26, 2018 4:38 am

    Jadster wrote:So with the packages, they give you the ability to enable the SSL Certificate but it is not included with the package. That has to be purchased separately.

    Small correction, the SSL certificate is included without additional cost in the SSL query 857436672 and SSL query 312592876 packages. Wink

    Regards,
    Shadow
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    Tansy Firedragon
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    • Post n°7

    Solved Re: SSL query

    Post by Tansy Firedragon Mon Nov 26, 2018 5:34 am

    Thank you for your assistance, I think I have activated it all!
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    skouliki
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    • Post n°8

    Solved Re: SSL query

    Post by skouliki Mon Nov 26, 2018 7:46 am

    i can see your forum now is secured so if your request is completed, please mark it as Solved

    thank you

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    SLGray
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    • Post n°9

    Solved Re: SSL query

    Post by SLGray Thu Nov 29, 2018 7:06 pm

    Problem solved & topic archived.
    Please read our forum rules:  ESF General Rules



    SSL query Slgray10

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