by Zeta December 4th 2018, 5:56 am
APE wrote:Look We have been more then helpful to you we have gave you as much help as we can we DO NOT single anyone out.
It's not that we will not help you it's just some forums have codes installed on the forum that we don't know about so where a code would work most of the time some codes conflict with others that is why we ask for the URL so we can test the code.
I now find you now being rude to my staff members and we have done nothing but try and help you from day one.
If you don't want to give your URL then that's fine but don't expect help in a hurry from us or others.
If you don't know how our systems works then I will tell you.
our system has codes that are used servers side that can not be changed some browsers and mobile systems remove some links and some don't, Chrome has always had problems from day one and it is not a great browser and the more basic the browser the more we find problems.
The truth is this. Not all part of our forums work 100% when updates on bowsers are done.
Bugs show up after updates that we have NO power over.
SO if a link shows in some browsers and mobile systems and some don't then there is not a lot we can do about it real fast.
I never intended to come across as rude. I'm sorry you're taking it that way. Nor was I accusing anybody of singling me out. I'm sure you'd say the same thing to anybody that does not give their url. I was just stating the fact that helping me without the url is possible as it has been previously achieved, so the more accurate phasing would be won't as can't implies that it would be impossible. The way "we" was used implies that nobody here could help me, unless it was used in the royal sense of course, but some people here have. I am also not expecting help in a hurry. I am patient and more than happy to wait and keep the topics open until help is offered some time down the road. I have even offered to share the codes I have on my forum and the changes I have made, but received no reply to indicate whether they wanted me to or not. It is simply frustrating to have people constantly telling me, in essence, that it is impossible to help me for a certain reason when there is evidence to the contrary. I can be blunt, but it is not meant as rude.
If the issue has to due with a bug in the server's interaction with the browsers and it's not an issue with the forums themselves that can be corrected by some kind of javascript or by editing individual forum's templates then that's a completely understandable reason and I thank you for telling me. I just wish the full explanation of the bug situation would have been given at the very beginning. I would also request that now that the bug has been brought to attention it be looked into and an update on the situation be posted whenever headway is made. I don't expect it to be fast. It will happen at whatever pace it happens.