Hello Forumotion.
My forum had created since 2009 with domian xxxx.forumotion.com. A long time i don't conect.
But now it was changed to xxxx.forumvi.com, and a few setting was changed too.
Then i can't recover may Admintrator password.
The Notification is

Code:

The security 'Disallow admin to send new password' is active in Admin Panel > General Admin > Security

And How i rename my domian back to xxxx.forumotion.com?
Thanks you.

Hello!
You will be able to change the domain name when you log into your account and access the Admin Panel.

Do you currently have access to your account?

~ Jadster

Jadster wrote:Hello!
You will be able to change the domain name when you log into your account and access the Admin Panel.

Do you currently have access to your account?

~ Jadster

Now, i can't access to my account.
I forgot my password for a long time without accessing the forum.
But now I want to revive the forum because it contain a lot of memories.

I still have email and domain name.

dpquan wrote:

Jadster wrote:Hello!
You will be able to change the domain name when you log into your account and access the Admin Panel.

Do you currently have access to your account?

~ Jadster

Now, i can't access to my account.
I forgot my password for a long time without accessing the forum.
But now I want to revive the forum because it contain a lot of memories.

I still have email and domain name.

No worries! For this if you forgot the password just follow this link below and it will help you get this resolved!

https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password

Just follow the instructions on the first part of that topic where it reads "You have lost the forum password".

Let me know if you have any other questions!

~ Jadster

Exactly send me the creation email in a private message.

Thank you very much!

PM received.

The creation email does not match any forum in the database.