Trouble signing in

I and my members are having issues signing in this is the message we are receiving when we try to sign on either on a computer or a smartphone device.



I did set up and it shows that the SSL is setup I think that is what it is called. Can you please help we cannot get in.

My URL is https://floattubeforum.forumotion.com/forum

Hello,

I am able to access your forum just fine: .

Have you tried clearing your cache and cookies?

-Brandon

i can generate your issue using Chrome / laptop i see the same message

So does it look like chrome is the issue right now?

mozilla do it also ..i use Kaspersky

You can go to Advanced and there should be an option there to access your website.

The problem mostly likely is your ssl certificate, which either expired, or is not recognized by the browser.

I am using Firefox on a PC, and your forum loads fine for me.

I can also see the forum on firefox on PC, but not on mobile chrome.

So I do have the SSL in working order screenshot below. Is there a way to fix the issue if I go to the Advance setting and get into the site that way it seems to work now but still have the Not Secure text on top I am concerned this will drive people away.

Is your browser up to date?

Should be but I will check

Looks like everything is up to date but there is still the same issue. I hate to be a pain but is there anything that can be done by me or Forumotion to fix this issue with Chrome. I will let others know that they can use Foxfire but I know most will not want to change.

I just saw this could this help in any way.

this seems to be general 
your problem has been reported to our technicians, we will inform you as soon as we know more information
sorry for the inconvenience

Thank you as long as it is being worked on that is all I care about. You guys are great I know you always work hard for us. I hope it can be resolved and all back in order soon.

It asked a question about your computer's clock.  Was it correct about the date?

Yes I just checked and the clock and date are correct.

we have been informed that everything is back in order and your certificates are valid

@jeffcpr can you confirm that you are ok please
i can see your forum just fine now

We apologize for the inconvenience

Yes we are back in order thank you very much and we can call this closed.