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    Trying to access Forumotion utilities but can't login (founder password issue?)

    Hasheivates1952
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    • Post n°1

    Solved Trying to access Forumotion utilities but can't login (founder password issue?)

    Post by Hasheivates1952 January 31st 2019, 5:42 pm

    Hi all.
    Trying to access my Forumotion utils for an old forumotion site I have.

    I've tried inputting my old email (which i believe was used to create the site) as well as the password I recall. No go, I've tried every variant but no luck.

    What are the next best steps? I can log into my forum Admin account no problem. I tried reseting that account's password but the Utils page still denies me.

    Any ideas?

    Thanks!


    Last edited by Hasheivates1952 on January 31st 2019, 10:18 pm; edited 1 time in total
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    brandon_g
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    • Post n°2

    Solved Re: Trying to access Forumotion utilities but can't login (founder password issue?)

    Post by brandon_g January 31st 2019, 5:45 pm

    Hello,

    Please read this topic and follow the steps: https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password .

    The topic was posted in the wrong section, so I have moved it to the correct section.
    Please read our forum rules: ESF General Rules
    -Brandon



    Trying to access Forumotion utilities but can't login (founder password issue?) Brando10
    Remember to mark your topic Trying to access Forumotion utilities but can't login (founder password issue?) Solved15 when a solution is found.
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    • Post n°3

    Solved Re: Trying to access Forumotion utilities but can't login (founder password issue?)

    Post by Ape January 31st 2019, 10:07 pm

    If you have not already sent a staff member this all ready please send me the Email address you used when making the forum and then also send me the forums URL (address)

    once i get this info i can help you more.

    Please send this by PM only thank you



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    • Post n°4

    Solved Re: Trying to access Forumotion utilities but can't login (founder password issue?)

    Post by Ape January 31st 2019, 10:17 pm

    I have done a reset of your password and sent you a reply

    as soon as you can get in please make a reply here and then mark it as solved by pressing the mark solved button found at the top of this thread.

    Thanks.



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    Hasheivates1952
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    • Post n°5

    Solved Re: Trying to access Forumotion utilities but can't login (founder password issue?)

    Post by Hasheivates1952 January 31st 2019, 10:18 pm

    Works great. Thanks!
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    • Post n°6

    Solved Re: Trying to access Forumotion utilities but can't login (founder password issue?)

    Post by Ape January 31st 2019, 10:21 pm

    Your welcome Smile
    Problem solved & topic archived.
    Please read our forum rules: ESF General Rules



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