and still shows up as 'Free Package' in the Admin area.

Please advise.

hello

please post more details ,forum url , screenshots of the issue

Hello,

How long ago did you purchase the package? It sometimes take a few minutes to update.

-Brandon

ABout 15 minutes

It still shows that I have the 4000 credits I just purchased.

please don't double post. Your posts need to be separated by 24 hours before bumping, use the edit button, instead

thank you

What is the forum url?

Did you try to purchase an annual subscription or a monthly subscription?

I wish to purchase annual with the credits. I thought I purchased the Advanced when I bought the credits. Perhaps this is not the case?

Or perhaps its better to pay out monthly using credits. That way I have the option of spending credits on other things along the way.

Please forgive--trying to learn how this works.

When I look at the Admin area regarding purchasing the Package it show that a monthly payment thru Paypal is in progress and yet I have already purchased 4000 credits.

Screenshot removed ~ brandon_g

Ok fellas--I found where I needed to spend the credits and now the package shows up.

May we consider this solved then?

Also I removed the screenshot of your receipt for safety and security reasons, as it contained your email address. In the future, please only send that sort of thing via pm to a staff member and not post them in the public threads.

-Brandon