Incorrect linking in notification e-mails

Hello,

Since about a week, members receive emails with faulty links to topics to which they are subscribed.
It is not constant: sometimes the e-mail contains a correct link and then an incorrect one
It seems that the link to the forum has simply been omitted

For example an incorrect link: http:///t38666p50-bannermix-opdracht-36#784358
Example of an correct link: http://pspdreamland.actieforum.com/t38713p20-gebruik-van-de-galerij#784345

Several members have noticed this.

Can you take a look at what is going on and whether this can be remedied?

Thank you in advance.

Caroline
http://pspdreamland.actieforum.com/

OK, thank you, i'm sorry

Same here! What the heck is going on?

Penntogramus wrote:Same here! What the heck is going on?

Where?

Hello for us to know more about the problem we need to ask you some more information.

Is the Emails only sent about topic's being watched ?
Is the this the same problem with news letters?

I see you say this is reported by more then one member, Is this staff or is this members watching the forum not a topic ?

Hello,

As far as I have received the notifications from the members and staff, it is on topics to which they are subscribed.
So subscribed topics from members and moderators (I personally have not received the wrong links).

I have not sent any newsletters lately, so I cannot answer that question, but I link manually in a newsletter, so I think this is not comparable.

Caroline

Thank you I will make a report for you and hope that we can find the problem

Thank you (members report they get also wrong links in e-mails from other forums by forummotion/actieforum).

Thank you this will help us more in trying to work out the problem

Hello @Caroline

I have word back from the head office.

Can you send me by PM only copy's of the emails you got with the problem and a link to the right thread watched.

This can be sent by attachment or by a screen shot.
our head office will then try and find the bug.

Thank you.

APE.

PM send!

Thank you,
Caroline

Thank you i have passed this on to our team i hope they can find the bug and fix it for you.

Hello everyone,

This issue was fixed few days ago. Please, can you give a try but only with new notification emails. It is important because regarding the links in the emails that were sent during the bug, these links will not be corrected. So check in new notification emails please.

Have a nice weekend

hi
is this solved?

Yes I think so. I have asked my members to report incorrect links in e-mails, but I have not received anything.

Thank you

you are welcome
if an issue reappears please pm me to reopen your thread

Problem solved & topic archived. Please read our forum rules: ESF General Rules