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4 posters

    View new posts - New posts disappear

    Guardian-Angel
    Guardian-Angel
    Forumember


    Posts : 756
    Reputation : 15
    Language : English

    Solved View new posts - New posts disappear

    Post by Guardian-Angel October 31st 2019, 3:07 am

    Hello

    I have several members who use view new posts. In the last day or so when they read new posts, and go back to view new posts, there are no longer any new posts to read. There were pages of new posts, but the second time they all disappear.

    iPhone Safari, Microsoft Edge and Google Chrome.

    Any idea why this is happening?

    Thanks
    The Godfather
    The Godfather
    Administrator
    Administrator


    Posts : 5168
    Reputation : 833

    Solved Re: View new posts - New posts disappear

    Post by The Godfather October 31st 2019, 9:33 am

    Hello,

    Can you post the exact URL where you see the "new posts" please?
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51556
    Reputation : 3519
    Language : English
    Location : United States

    Solved Re: View new posts - New posts disappear

    Post by SLGray October 31st 2019, 10:59 pm

    New posts will only be the ones while logged in.  If you do not read the new posts and log off and back on again, those unread new posts will not show as new.  Are you referring to while the members are logged into the forum?



    View new posts - New posts disappear  Slgray10

    When your topic has been solved, ensure you mark the topic solved.
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    Guardian-Angel
    Guardian-Angel
    Forumember


    Posts : 756
    Reputation : 15
    Language : English

    Solved Re: View new posts - New posts disappear

    Post by Guardian-Angel November 1st 2019, 2:21 am

    The member is not logged off when the view new posts disappear. They are on the forum reading new posts. As soon as they read one title top and choose view new posts again, there are no new posts to view even though there were many when they first logged on.
    Neptune-
    Neptune-
    Forumember


    Female Posts : 496
    Reputation : 104
    Language : French (10), English (8), CSS (5), HTML (4), Javascript (4)
    Location : Scotland, UK

    Solved Re: View new posts - New posts disappear

    Post by Neptune- November 1st 2019, 11:16 am

    Hello ^^


    Does it occur on computers or only on mobile devices ?
    Guardian-Angel
    Guardian-Angel
    Forumember


    Posts : 756
    Reputation : 15
    Language : English

    Solved Re: View new posts - New posts disappear

    Post by Guardian-Angel November 2nd 2019, 3:16 am

    I had those that were affected to clear their history and their cookies as not everyone was affected.

    That seems to have solved the issue.

    Thank you everyone for the help.

    Topic solved.

    ETA: I am not seeing the topic solved button.
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51556
    Reputation : 3519
    Language : English
    Location : United States

    Solved Re: View new posts - New posts disappear

    Post by SLGray November 2nd 2019, 7:09 am

    Solved & Archived



    View new posts - New posts disappear  Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.