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5 posters

    Domain Issue

    Castiel
    Castiel
    Forumember


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    Solved Domain Issue

    Post by Castiel November 1st 2019, 3:27 am

    Hello,

    I have been on a hiatus as an owner while the administrators have managed the forum greatly. Our premium package has ended, but I can't renew the domain because it says the domain has been renewed a few days ago through FM. When you type the domain, you will get redirected to the forum, but you do not see the domain name once you have clicked on enter. After that it will just show you .forumotion.com version? Can someone tell me what is going on?

    Regards,

    Cas
    SLGray
    SLGray
    Administrator
    Administrator


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    Solved Re: Domain Issue

    Post by SLGray November 1st 2019, 4:48 am

    You have to have the advanced or premium package to use a domain name.



    Domain Issue Slgray10

    When your topic has been solved, ensure you mark the topic solved.
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    Castiel
    Castiel
    Forumember


    Male Posts : 155
    Reputation : 0
    Language : English

    Solved Re: Domain Issue

    Post by Castiel November 4th 2019, 6:43 pm

    Indeed, our package has ended, but it says that our domain has been renewed. What does that mean? I did not renew the domain myself. When I purchase a package now, would it automatically switch to the renewed domain?
    Jadster
    Jadster
    Helper
    Helper


    Male Posts : 690
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    Language : English
    Location : Omaha, NE

    Solved Re: Domain Issue

    Post by Jadster November 4th 2019, 6:49 pm

    Did you get this domain name through Forumotion or did you get it from a third party company such as Namecheap, GoDaddy, ect that you linked to your Forumotion forum?
    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19435
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    Solved Re: Domain Issue

    Post by Ape November 4th 2019, 11:14 pm

    Hello maybe i can help you.

    If you have a domain name and NO package then your domain name will not work, Now if you renew to one of our packages then YES your domain name will become live again.

    The domain name may have been gave to you for free
    Please can i have your URL of your forum.... The one you had when making your forum from day one and the domain you are trying to use now.

    Thanks.

    APE



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    skouliki
    skouliki
    Manager
    Manager


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    Solved Re: Domain Issue

    Post by skouliki November 16th 2019, 11:30 am

    hello

    is this solved?

    skouliki
    skouliki
    Manager
    Manager


    Female Posts : 15391
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    Solved Re: Domain Issue

    Post by skouliki December 3rd 2019, 8:06 am

    marked as solved


    Problem solved & topic archived.

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      Current date/time is November 13th 2024, 7:35 pm