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SLGray
bowersx3
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    Images uploading as a JPG when they are a GIF

    bowersx3
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    Solved Images uploading as a JPG when they are a GIF

    Post by bowersx3 December 4th 2019, 5:05 am

    Good evening.
    I am having a hard time with uploading a animated picture from my PC to The Forum.
    When I try to upload the picture it i being Changed from the GIF to a JPG.
    And not animated anymore.
    Please help.
    SLGray
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    Solved Re: Images uploading as a JPG when they are a GIF

    Post by SLGray December 4th 2019, 5:30 am

    How are you uploading it:  in the editor (host an image) or as an attachment?



    Images uploading as a JPG when they are a GIF Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    Ape
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    Solved Re: Images uploading as a JPG when they are a GIF

    Post by Ape December 4th 2019, 10:34 pm

    when you Upload the items are you making any change to the size of the item ?

    I ask this as if you resize the item you can not do so as the file will change.



    Images uploading as a JPG when they are a GIF Left1212Images uploading as a JPG when they are a GIF Center11Images uploading as a JPG when they are a GIF Right112
    Images uploading as a JPG when they are a GIF Ape_b110
    Images uploading as a JPG when they are a GIF Ape1010
    skouliki
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    Solved Re: Images uploading as a JPG when they are a GIF

    Post by skouliki December 5th 2019, 8:50 am

    this is happening probably because the image is very big

    can you post here the image url please

    Neptune-
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    Solved Re: Images uploading as a JPG when they are a GIF

    Post by Neptune- December 5th 2019, 9:48 am

    Hello,


    If your original .gif file is bigger than 1 mo, Servimg will "optimize" it before upload. Same thing for .jpg and .png files bigger than 768k

    Several options to solve that issue.
    - Upgrade Servimg to Servimg PRO
    - Optimize yourself your pictures before uploading them
    - Use another image hoster
    pixelforum
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    Solved Re: Images uploading as a JPG when they are a GIF

    Post by pixelforum December 5th 2019, 2:51 pm


    So the problem is the image host "servimg" who doesn't accept image bigger than 1M.
    If I have the option to use another host who accept bigger images how does it works as I don't see this option when I go upload the image?!?

    Thank you. Smile
    skouliki
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    Solved Re: Images uploading as a JPG when they are a GIF

    Post by skouliki December 5th 2019, 6:12 pm

    pixelforum wrote:
    So the problem is the image host "servimg" who doesn't accept image bigger than 1M.
    If I have the option to use another host who accept bigger images how does it works as I don't see this option when I go upload the image?!?

    Thank you. Smile

    please dont hijack another member's post, open a new thread or ask your questions on your own thread here
    https://help.forumotion.com/t158268-uploading-an-animated-header#1099936

    pixelforum
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    Solved Re: Images uploading as a JPG when they are a GIF

    Post by pixelforum December 5th 2019, 9:27 pm

    Sorry, I didn’t think I was hijacking the post. It wasn’t my intention. I’m new here. We’re both administrators from the same forum trying to find a solution for this problem.

    Edit: This problem was solved. Thank you.
    skouliki
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    Solved Re: Images uploading as a JPG when they are a GIF

    Post by skouliki December 6th 2019, 1:14 am

    Problem solved & topic archived.

    Please read our forum rules:  ESF General Rules