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    Invalid Email for User Trying to Register

    BravoSix
    BravoSix
    BravoSix
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    • Post n°1

    Solved Invalid Email for User Trying to Register

    Post by BravoSix May 4th 2020, 4:27 pm

    Hi all,

    I have a user trying to register and he tells me his email keeps coming back as invalid. Is this a known issue? I didn't see anything directly addressing this.

    -Todd


    Last edited by BravoSix on May 8th 2020, 7:29 am; edited 1 time in total
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    brandon_g
    brandon_g
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    • Post n°2

    Solved Re: Invalid Email for User Trying to Register

    Post by brandon_g May 4th 2020, 4:32 pm

    Hello,

    Do you know what the email provider is that they are using?

    -Brandon


    Last edited by brandon_g on May 4th 2020, 5:31 pm; edited 1 time in total



    Invalid Email for User Trying to Register Brando10
    Remember to mark your topic Invalid Email for User Trying to Register Solved15 when a solution is found.
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    BravoSix
    BravoSix
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    • Post n°3

    Solved Re: Invalid Email for User Trying to Register

    Post by BravoSix May 4th 2020, 4:47 pm

    I've reached out to the member to see who his provider is.

    -Todd
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    Neptune-
    Neptune-
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    • Post n°4

    Solved Re: Invalid Email for User Trying to Register

    Post by Neptune- May 4th 2020, 5:17 pm

    Hello,


    Please note that non personal emails like admin@..., email@..., info@..., contact@..., e-mail@... (Non-exhaustive list) are invalid too.
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    skouliki
    skouliki
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    • Post n°5

    Solved Re: Invalid Email for User Trying to Register

    Post by skouliki May 6th 2020, 3:11 pm

    hello

    i have opened a ticket about this issue
    thank you

    #16618

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    BravoSix
    BravoSix
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    • Post n°6

    Solved Re: Invalid Email for User Trying to Register

    Post by BravoSix May 6th 2020, 8:29 pm

    Thank you. His provider is apparently "gmx"
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    brandon_g
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    • Post n°7

    Solved Re: Invalid Email for User Trying to Register

    Post by brandon_g May 6th 2020, 8:39 pm

    Thanks for that information.



    Invalid Email for User Trying to Register Brando10
    Remember to mark your topic Invalid Email for User Trying to Register Solved15 when a solution is found.
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    skouliki
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    • Post n°8

    Solved Re: Invalid Email for User Trying to Register

    Post by skouliki May 7th 2020, 12:11 pm

    the problems with emails are solved
    please can you confirm it
    thank you

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    BravoSix
    BravoSix
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    • Post n°9

    Solved Re: Invalid Email for User Trying to Register

    Post by BravoSix May 7th 2020, 8:33 pm

    Ok. I've asked said member to re-apply and see how it goes.

    Stay tuned......

    -Todd
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    SLGray
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    • Post n°10

    Solved Re: Invalid Email for User Trying to Register

    Post by SLGray May 7th 2020, 9:26 pm

    We will wait for your answer.



    Invalid Email for User Trying to Register Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    BravoSix
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    • Post n°11

    Solved Re: Invalid Email for User Trying to Register

    Post by BravoSix May 8th 2020, 7:29 am

    He's in!! Thanks guys!

    -Todd
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    skouliki
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    • Post n°12

    Solved Re: Invalid Email for User Trying to Register

    Post by skouliki May 8th 2020, 8:17 am

    you are welcome

    Problem solved & topic archived.
    Please read our forum rules: ESF General Rules

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