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3 posters

    Can't create a new forum

    Tiramissu
    Tiramissu
    New Member


    Posts : 2
    Reputation : 1
    Language : english

    Solved Can't create a new forum

    Post by Tiramissu June 4th 2020, 11:17 pm

    Technical Details


    Forum version : #PunBB
    Position : Guest
    Concerned browser(s) : Google Chrome
    Who the problem concerns : Yourself
    When the problem appeared : Trying to create new forum
    Forum link : not created yet

    Description of problem

    I would like to create a new forum, and I keep getting a message that my email is already in use. " Sorry, it looks like ------@aol.com belongs to an existing account". I made a new email, and it just says the same thing. Not sure if I am doing something wrong or what the reason for it is. Any help would be appreciated. Smile
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51500
    Reputation : 3523
    Language : English
    Location : United States

    Solved Re: Can't create a new forum

    Post by SLGray June 5th 2020, 12:19 am

    Send me the email addresses you are using by PM.



    Can't create a new forum Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19333
    Reputation : 2005
    Language : fluent in dork / mumbojumbo & English haha

    Solved Re: Can't create a new forum

    Post by Ape June 5th 2020, 1:58 am

    Hello I can tell you now that your problem is down to the AOL Email address try and use live, Outlook, Hotmail, or Gmail to make your forum account.

    For some strange reason we have had problems with AOL before.



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    Tiramissu
    Tiramissu
    New Member


    Posts : 2
    Reputation : 1
    Language : english

    Solved Re: Can't create a new forum

    Post by Tiramissu June 5th 2020, 2:29 am

    APE wrote:Hello I can tell you now that your problem is down to the AOL Email address try and use live, Outlook, Hotmail, or Gmail to make your forum account.

    For some strange reason we have had problems with AOL before.

    I made a new email with a different site and it worked. Thanks for the help!
    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19333
    Reputation : 2005
    Language : fluent in dork / mumbojumbo & English haha

    Solved Re: Can't create a new forum

    Post by Ape June 5th 2020, 4:13 am

    You are so welcome hope you love Forumotion like we do and welcome to our support.
    Problem solved & topic archived.
    Please read our forum rules:  ESF General Rules

    Please note we have a system where if your topic is solved we ask you to scroll to the top of your topic / post and hit the mark solved button. This then tells us your problem is solved.

    I have done this for you this time but please try and remember for next time.

    Again Thank you for choosing Forumotion As your forum host.



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