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    Forum name and https

    Alenet
    Alenet
    New Member


    Male Posts : 19
    Reputation : 1
    Language : English

    Forum name and https Empty Forum name and https

    Post by Alenet September 13th 2020, 8:59 am

    I put my forum address as specified. The forum is hosting as tesreloaded.forumotion.com. I set the name to www.tesreloaded.com (i own tesreloaded.com).
    Firefox says that the certificate (https) is not valid and i cannot access the page.

    In addition, Google indexed it as tesreloaded.com (without the www), because on Proboards (it was hosted there) i was able to access with www or without www, if i add tesreloaded.com to the DNS, how can i bind it to the forum (because as i see i can specify only one name in the admin panel, now it is set to www.tesreloaded.com)?

    I am not a newbie, i am a professional developer and i develop web software from 20 years, so you can answer like a developer.

    Please tell me how to solve, i have over 5000 visit per day on the forum.
    skouliki
    skouliki
    Manager
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    Female Posts : 15391
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    Language : English,Greek
    Location : Greece

    Forum name and https Empty Re: Forum name and https

    Post by skouliki September 13th 2020, 9:22 am

    hello

    Did you get the custom domain after you got the ssl certificate? If so, that could be the problem, as the certificate is registered under the free domain and not the custom domain, thus creating an error..

    Alenet
    Alenet
    New Member


    Male Posts : 19
    Reputation : 1
    Language : English

    Forum name and https Empty Re: Forum name and https

    Post by Alenet September 13th 2020, 9:29 am

    The domain is mine. I didnt buy it on your forum. I own tesreloaded.com from several years. I simply added it to the "personalized domain" section and i provided to change the DNS. I supposed the certificate is included in the premium package and it was built when i attach the domain.

    I must use my domain name (tesreloaded.com).

    I didnt get any certificate.

    So, how to solve? What have i to do?
    skouliki
    skouliki
    Manager
    Manager


    Female Posts : 15391
    Reputation : 1709
    Language : English,Greek
    Location : Greece

    Forum name and https Empty Re: Forum name and https

    Post by skouliki September 13th 2020, 9:41 am

    is this activated ?

    Forum name and https Scre2134

    Alenet
    Alenet
    New Member


    Male Posts : 19
    Reputation : 1
    Language : English

    Forum name and https Empty Re: Forum name and https

    Post by Alenet September 13th 2020, 9:48 am

    I dont have the SSL Certificate section!!

    That is what i see (attachments).
    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19433
    Reputation : 2010
    Language : fluent in dork / mumbojumbo & English haha

    Forum name and https Empty Re: Forum name and https

    Post by Ape September 13th 2020, 11:50 am

    You already have a HTTPS address >> https://www.tesreloaded.com
    Did you go over your forum and change all the links and images that have the HTTP address to HTTPS ? and have to got any JavaScripts / CSS with HTTP addresses in them



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    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19433
    Reputation : 2010
    Language : fluent in dork / mumbojumbo & English haha

    Forum name and https Empty Re: Forum name and https

    Post by Ape September 13th 2020, 11:55 am

    The topic was posted in the wrong section, so I have moved it to the correct section.
    Please read our forum rules:  ESF General Rules

    EDIT: I see by my tools your problem was reported already by one of our team from some other support forum. @mattiades



    Forum name and https Left1212Forum name and https Center11Forum name and https Right112
    Forum name and https Ape_b110
    Forum name and https Ape1010
    Alenet
    Alenet
    New Member


    Male Posts : 19
    Reputation : 1
    Language : English

    Forum name and https Empty Re: Forum name and https

    Post by Alenet September 13th 2020, 12:12 pm

    Yes, i reported that also in my native language (Italian) because i thought i was not able to explain it in English.

    As i see Mattia answered there is a problem on the certificate you generated/linked and a technician is required to solve the problem.

    As you can see here: screenshot

    the certificate attached to the domain is wrong: i need a certificate linked to tesreloaded.com while the admin panel left me to add the custom domain but the certificate is not correct.

    So we have to wait that the technicians solve it.
    I dont know what happened, i didnt ask for the certificate. I thought it was auto-generated when i connected the domain.

    Please solve asap because i have over 10k users and 5k visits per day and this is a bad problem.
    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19433
    Reputation : 2010
    Language : fluent in dork / mumbojumbo & English haha

    Forum name and https Empty Re: Forum name and https

    Post by Ape September 13th 2020, 12:18 pm

    @Alenet you should not ever use more then one support forum for your problems this is why thing get messed up you should use the support forum of your own native language.

    As this is already on some other forum and you have got a reply and it is getting seen to I will close this case on the English support.

    Please DON'T use more then one support forum for the same problem.
    TOPIC LOCKED



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