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SLGray
Brenda Ravary
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    New member can't post

    Brenda Ravary
    Brenda Ravary
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    Solved New member can't post

    Post by Brenda Ravary January 28th 2021, 10:06 pm

    I think it must be some where it rules. My new member can't start a new topic. She says she gets "can't post till here 30 days or something like that. I have checked under your "Adding Rules to the Registration Process" and can't figure out much... I admit I am not very good at this at all. I went into Admin Panel and looked around and can't really see anything. This is the first new member in awhile. I checked with another community who has been around awhile and she has never heard of this and sent me here. What do you suggest. Thank you in advance

    https://brendasheartofgold.board-directory.net/
    SLGray
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    Solved Re: New member can't post

    Post by SLGray January 28th 2021, 10:24 pm

    Is it just a text post or  post with links?



    New member can't post  Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    Joost
    Joost
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    Solved Re: New member can't post

    Post by Joost January 29th 2021, 10:15 am

    Brenda Ravary wrote:I think it must be some where it rules. My new member can't start a new topic. She says she gets "can't post till here 30 days or something like that. I have checked under your "Adding Rules to the Registration Process" and can't figure out much... I admit I am not very good at this at all. I went into Admin Panel and looked around and can't really see anything. This is the first new member in awhile. I checked with another community who has been around awhile and she has never heard of this and sent me here. What do you suggest. Thank you in advance

    https://brendasheartofgold.board-directory.net/

    Hello Brenda Ravary , Hello

    Can you check your forum permissions on your ACP ?
    Administration Panel > General > Forum  > Categories and forums > Search to the forumsection and click on New member can't post  Icon10

    Regards, Joost :rose:

    TonnyKamper likes this post

    Brenda Ravary
    Brenda Ravary
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    Solved Re: New member can't post

    Post by Brenda Ravary January 29th 2021, 3:57 pm

    I believe she wanted to start a music thread with a yutube video. I went to the area with the symbol and clicked on it nothing happened. Here is the section where she wants to post - it seems ok
    https://brendasheartofgold.board-directory.net/admin/?part=general&sub=general&mode=auth&extended_admin=1&tid=3b5127a66c36df7a5cf47ab0a0001907&fid=f2


    Here is a list of the boards with that sign - the section giving the problem is tags and where she is trying to post is tags snags and more - hope this helps
    https://brendasheartofgold.board-directory.net/admin/?part=general&sub=general&mode=forum&extended_admin=1&tid=3b5127a66c36df7a5cf47ab0a0001907

    thank you
    skouliki
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    Solved Re: New member can't post

    Post by skouliki January 29th 2021, 4:34 pm

    hello

    we can not view your admin panel

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    Joost
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    Solved Re: New member can't post

    Post by Joost January 29th 2021, 4:47 pm

    @Brenda Ravary , what skouliki already says above. We can't see your administration panel.
    Can you check your forum permissions? Here a screenshot from my testing forum and maybe can this helps you. Very Happy

    New member can't post  Scr33

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    Brenda Ravary
    Brenda Ravary
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    Solved Re: New member can't post

    Post by Brenda Ravary February 2nd 2021, 7:43 pm

    Thank you for your help. I went to where it said "Forum Permission Control" mine looked different from yours so not sure if I was in the right place .. as usual I am not techie but here is the link
    https://brendasheartofgold.board-directory.net/admin/?part=general&sub=general&mode=auth2&extended_admin=1&tid=059b97196d802cf27952fe8568419ec8

    link address https://brendasheartofgold.board-directory.net/admin/?part=general&sub=general&mode=auth2&extended_admin=1&tid=059b97196d802cf27952fe8568419ec8

    the only thing I could see that members could not do was Announce or create do a Sticky on a topic... I have another member who is starting a video thread of yutube and having no problems...

    Have I went to the wrong place again Embarassed this is so frustrating.. thank you for all your patience//
    skouliki
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    Solved Re: New member can't post

    Post by skouliki February 2nd 2021, 7:52 pm


    Ape
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    Solved Re: New member can't post

    Post by Ape February 2nd 2021, 11:30 pm

    Please see this topic it will show you how to take a screen shot of your Screen.
    https://help.forumotion.com/t140199-how-to-take-a-screenshot#952901



    New member can't post  Left1212New member can't post  Center11New member can't post  Right112
    New member can't post  Ape_b110
    New member can't post  Ape1010
    Brenda Ravary
    Brenda Ravary
    New Member


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    Language : english

    Solved Re: New member can't post

    Post by Brenda Ravary February 4th 2021, 9:18 pm

    New member can't post  Catego10

    Well this does not work well...I have the pic in a folder - it shows there --why does it not show here...
    SLGray
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    Solved Re: New member can't post

    Post by SLGray February 5th 2021, 2:07 am

    Scroll down the page and click the advanced permission link.



    New member can't post  Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    Brenda Ravary
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    Solved Re: New member can't post

    Post by Brenda Ravary February 8th 2021, 8:59 pm

    ok I hope this is what you meant..New member can't post  Advanc10
    brandon_g
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    Solved Re: New member can't post

    Post by brandon_g February 9th 2021, 2:17 am

    Those permissions look fine to me. Can you check the following and see if it is set to YES or not:

    ACP(Admin Control Panel) -> General -> Forum -> Security -> Security Administration -> Unauthorize members with less than a week registration to post external links and emails: If this is set to YES, tick it to NO and then click save.

    If they were trying to post a youtube video, the above feature could have been the reason they were unable to post. That being said, if they were just trying to post a normal post with no links, videos, etc. then the above security feature should not prevent them from being able to post.

    -Brandon



    New member can't post  Brando10
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    Brenda Ravary
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    Solved Re: New member can't post

    Post by Brenda Ravary February 9th 2021, 8:42 pm

    New member can't post  Save_s10

    ok I hope I did this right, I am going to message the member and ask her to try and post a video and see if it is any different, I did as you suggested (I hope:) thank you

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    Brenda Ravary
    Brenda Ravary
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    Posts : 15
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    Language : english

    Solved Re: New member can't post

    Post by Brenda Ravary February 9th 2021, 8:48 pm

    I think this one shows it better..

    New member can't post  Screen10
    Brenda Ravary
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    Solved Re: New member can't post

    Post by Brenda Ravary February 9th 2021, 8:51 pm

    again to see better

    New member can't post  Screen11
    Brenda Ravary
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    Solved Re: New member can't post

    Post by Brenda Ravary February 9th 2021, 10:15 pm

    Well since changing this now only the link of a video will post for me not a video.. yuck! So I changed it back and still can't post video only link ...strange yet member above me has posted video...so I went back to what you suggested but it seems to be something else as now I can't post either ... hnmm
    SLGray
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    Solved Re: New member can't post

    Post by SLGray February 10th 2021, 4:48 am

    Did you use the Youtube button in the editor?



    New member can't post  Slgray10

    When your topic has been solved, ensure you mark the topic solved.
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    skouliki
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    Solved Re: New member can't post

    Post by skouliki February 10th 2021, 7:50 am

    Please don't double post. Your posts need to be separated by 24 hours before bumping. Please use the edit button, instead!
    Please read our forum rules: ESF General Rules

    Brenda Ravary
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    Solved Re: New member can't post

    Post by Brenda Ravary February 12th 2021, 12:29 am

    I apologize for posting too much and not editing. If I understand correctly you want my url https://brendasheartofgold.board-directory.net/ or do you mean the url with the screen shots? I am not sure of this
    You need one post to send a PM ???

    I need one post to send a private message? To whom?

    Thank you
    skouliki
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    Solved Re: New member can't post

    Post by skouliki February 12th 2021, 8:53 am

    Brenda Ravary wrote: If I understand correctly you want my url https://brendasheartofgold.board-directory.net/ or do you mean the url with the screen shots? I am not sure of this
    You need one post to send a PM ???

    I need one post to send a private message? To whom?

    Thank you

    I am sorry,I do not understand you nobody said anything about sending pm ...
    i assume accidentally you clicked a link from a signature and read a random thread/instructions

    can you answer please SLGray's question ? when you post the video did you use the youtube video button from the editor ?

    Brenda Ravary
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    New Member


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    Solved Re: New member can't post

    Post by Brenda Ravary February 16th 2021, 8:14 pm

    I did not use the yutube video till the other day and found out that when I use it all is solved. The poster can now post even though it is not 30 days so I assume my problem is resolved. I am not sure what it was that allowed her to post given it was not the time but I understand about the video now. I thank you for all the help now I just have to figure out how to mark resolve. Thank you so much for all your patience and help with the screen shots etc.



    How do I mark resolved?
    SLGray
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    Solved Re: New member can't post

    Post by SLGray February 16th 2021, 8:28 pm

    By clikcing the green solved button above the topic.



    New member can't post  Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    skouliki
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    Solved Re: New member can't post

    Post by skouliki February 17th 2021, 9:08 am

    i will mark it as solved then
    please if you are still having issues pm me to reopen this topic

    Problem solved & topic archived.
    Please read our forum rules: ESF General Rules