Technical Details

Forum version : #PunBB
Position : Founder
Concerned browser(s) : Google Chrome
Who the problem concerns : All members
When the problem appeared : Immediately
Forum link : https://emmausroad.forumotion.com/

Description of problem

We purchased a premium package right away because we wanted to make sure to have ads disabled. And now that our members are starting to join, we are realizing we did not disable them for guests as well. This forum is for our Church body, and everyone is getting ads for "Beautiful Women looking men for meeting now on this site". Obviously we want to remove them, but it appears I am locked in with just member disabled ads and I have no way of seeing what it would cost or even making the change to upgrade to ads disabled for members and guests. Maybe it is really simple and I just didnt see it, but I really need to make sure all ads are disabled asap. Thank you for your time and support.

I just figured it out, right after posting this. All our ads are now disabled. Thank you anyway for the future support!