Technical Details

Forum version : #PunBB
Position : Founder
Concerned browser(s) : Mozilla Firefox
Screenshot of problem : https://i.imgur.com/2iYGR7V.png
Who the problem concerns : Yourself
When the problem appeared : today
Forum link : http://www.newagemugen.forumotion.net

Description of problem

Hi there
I am currently trying to purchase credits for our monthly premium package fees but this month i am receiving a warning error message when i try.
I have attached a copy of the message.
it seems to be regarding expired certificates and potential insecure connection.
If someone could advise me on this it would be appreciated.
Regards

NAMTron
Administrator
Newagemugen.com

What exactly were you doing when you got that message?  Were you in your AP?

Hello if you are paying monthly then it would come out of your bank each month automaticity.

Is it your trying to set this up for the first time or have you stopped the payment and want to set it back up again ?

SLGray wrote:What exactly were you doing when you got that message?  Were you in your AP?

Hi SL Gray,

Correct. I was in the AP under the following menu:

MISC->Credits management->Buy Credits->Paypal purchase option.
I have attached screenshots of the interface below where the error occurs to illustrate it better.

Ape wrote:Hello if you are paying monthly then it would come out of your bank each month automaticity.

Is it your trying to set this up for the first time or have you stopped the payment and want to set it back up again ?

Hi Ape,

Our forum is co-managed by both my self and the semi-retired Co-Founder.
Automatic monthly billing is enabled & linked to his account, and there is no issue with that - it is working as normal with no issues.
The error is only occurring when attempting to manually purchase supplementary credits as illustrated above.

Normally when we make manual additional monthly credit purchases via the AP menu paypal interface, it will redirect to a purchase option window where you select the quantities required, and then once selected, the paypal gateway window redirect appears to make the payment to Agestra Ltd for the selected credits amount.
Judging by the error message I am assuming that the error is either related to something in that payment gateway window, a browser update related issue, or an expired certificate?

Hello thanks for letting me know.

Yes i have tested this and it looks like the link to the address on that page is not listed as safe right now.

I will make a report right away and mark this as only topic so anyone else with the same problem can post here also.

 REPORT SENT ON: 07.30.2022 at 23:01:18 By me.

This report will not be seen until Monday at the earliest

Hello @NAMTron good news the bug has been fixed now please make sure you clear your browser before trying.
If you still have the problem please let me know.

If this is now solved for you please mark it as solved by pressing the mark solved button found at the top of this topic.

Regards.

Ape.