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3 posters

    Managing Forum Packages

    Frank_Wx
    Frank_Wx
    Frank_Wx
    Forumember


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    • Post n°1

    Solved Managing Forum Packages

    Post by Frank_Wx December 12th 2022, 5:52 pm

    Hello!

    For the last 3+ years, I purchase enough credits per year to apply the 'Advanced' package across my forum. This year, I want to renew my Advanced package but change it from a per year to per month cadence. However, I'm having trouble figuring out how to do that. It keeps asking me to renew my current package at the per year cost which is not what I want to do. I have enough credits to do the per month advanced package (I have 2,120 credits).

    Managing Forum Packages Captur14


    Last edited by Frank_Wx on December 12th 2022, 8:14 pm; edited 1 time in total
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    Razor12345
    Razor12345
    Razor12345
    Support Moderator
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    • Post n°2

    Solved Re: Managing Forum Packages

    Post by Razor12345 December 12th 2022, 6:16 pm

    Good evening!

    Unfortunately, you cannot pay for a one-month package with credits.

    Credits can be used to pay for an annual package.



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    SLGray
    SLGray
    SLGray
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    • Post n°3

    Solved Re: Managing Forum Packages

    Post by SLGray December 12th 2022, 6:39 pm




    Managing Forum Packages Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    Frank_Wx
    Frank_Wx
    Frank_Wx
    Forumember


    Male Posts : 125
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    Language : english
    • Post n°4

    Solved Re: Managing Forum Packages

    Post by Frank_Wx December 12th 2022, 8:13 pm

    Ok thank you
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    SLGray
    SLGray
    SLGray
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    • Post n°5

    Solved Re: Managing Forum Packages

    Post by SLGray December 13th 2022, 2:14 am

    Problem solved & topic archived.
    Please read our forum rules:  ESF General Rules



    Managing Forum Packages Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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      Current date/time is September 22nd 2024, 10:33 am