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3 posters

    Forum Deletion Not Working

    Dewd2hawt4u
    Dewd2hawt4u
    New Member


    Posts : 7
    Reputation : 1
    Language : English
    Location : In your lawn

    In progress Forum Deletion Not Working

    Post by Dewd2hawt4u January 2nd 2023, 1:48 am

    Technical Details


    Forum version : #phpBB3
    Position : Founder
    Concerned browser(s) : Google Chrome
    Who the problem concerns : Yourself
    When the problem appeared : Today
    Forum link : https://smashfeed.forumotion.com/

    Description of problem

    Hello, I have been trying to delete an old forum of mine but the deletion is simply not working.
    When clicking on the email link to confirm deletion, it redirects me to the homepage of the admin panel and the deletion doesn't happen.
    I remained signed into the admin panel on the same browser so I'm unsure on why this is not working.
    I would really like to get this forum deleted as soon as possible.
    Thank you.
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51499
    Reputation : 3523
    Language : English
    Location : United States

    In progress Re: Forum Deletion Not Working

    Post by SLGray January 2nd 2023, 7:21 am

    You exactly should get 2 emails.  One will be the deletion link and the other one will be just saying that the administrator has decided to delete the forum.  So when you click the deletion link in the email you have a tab with the administration panel open?



    Forum Deletion Not Working Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    Dewd2hawt4u
    Dewd2hawt4u
    New Member


    Posts : 7
    Reputation : 1
    Language : English
    Location : In your lawn

    In progress Re: Forum Deletion Not Working

    Post by Dewd2hawt4u January 6th 2023, 6:59 pm

    Correct. I’ve made sure to have the tab open. The link brings me to the administration panel, but there’s no indication of the deletion happening.
    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19325
    Reputation : 2005
    Language : fluent in dork / mumbojumbo & English haha

    In progress Re: Forum Deletion Not Working

    Post by Ape January 6th 2023, 8:18 pm

    Hi can you please PM me the following. Please Don't post here in public
    URL of your forum.
    Email address linked to the forum.
    Admin / founders account username.
    A link to the founders profile page.

    when I get this i can then ask our head office to delete the forum for you. As the office is now closed for the weekend this may not get seen until Monday or Tuesday



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    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51499
    Reputation : 3523
    Language : English
    Location : United States

    In progress Re: Forum Deletion Not Working

    Post by SLGray January 6th 2023, 9:34 pm

    Are you sure that you are looking at the deletion email?   Like I said, there should be 2 emails you get.



    Forum Deletion Not Working Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.

      Current date/time is September 23rd 2024, 6:28 am