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    The answer given is incorrect.

    azwiz
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    Solved The answer given is incorrect.

    Post by azwiz April 14th 2023, 11:35 am

    The answer given is incorrect.

    Is what appears at the top of the page when I try to send an email to member . It does not send .

    The answer given is incorrect. No_ema12

    Why is this ? I need to fix it .

    The answer given to what ?


    Last edited by azwiz on April 17th 2023, 1:50 am; edited 1 time in total
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    Solved Re: The answer given is incorrect.

    Post by Jucarese April 14th 2023, 12:27 pm

    You have activated some antispam in the forum for that check it, the only thing that you have it hidden or you can't see it but you have it.

    The answer given is incorrect. Firesh14




    The answer given is incorrect. Mensaj12


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    azwiz
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    Solved Re: The answer given is incorrect.

    Post by azwiz April 14th 2023, 12:36 pm

    Okay . It says " To be effective, you must change the question and its answer every month."

    Since when ?

    I changed the question and the answer and it is still the same .
    azwiz
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    Solved Re: The answer given is incorrect.

    Post by azwiz April 14th 2023, 12:43 pm

    What is

    Custom "anti-spam" question : ?

    How do I get rid of it . Or how do I make it answer correctly ?
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    Solved Re: The answer given is incorrect.

    Post by Razor12345 April 14th 2023, 4:53 pm

    azwiz wrote:What is

    Custom "anti-spam" question : ?

    How do I get rid of it . Or how do I make it answer correctly ?

    Good evening!

    You can read more about it in this topic

    Jucarese likes this post

    azwiz
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    Solved Re: The answer given is incorrect.

    Post by azwiz April 14th 2023, 6:07 pm

    Razor12345 wrote:
    azwiz wrote:What is

    Custom "anti-spam" question : ?

    How do I get rid of it . Or how do I make it answer correctly ?

    Good evening!

    You can read more about it in this topic
    Same as last night . I customized the Q & A . That didn't work . Then I restored it back to the original Q & A . Still cannot send email .

    " The answer given is incorrect.".
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    Solved Re: The answer given is incorrect.

    Post by Razor12345 April 14th 2023, 7:26 pm

    I tried this form today on my forums - everything works correctly.

    Try not to copy and paste the answer to the question, but to type it in by hand, if you haven't done so.

    Try to delete the forum cookies and clear the browser cache

    Also, tell us, does the problem only occur with this user? Is his e-mail address correct? You can check it in the user control panel (AP - Users & Groups - Users management - Username / e-mail (enter user name))
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    Solved Re: The answer given is incorrect.

    Post by Ape April 14th 2023, 8:07 pm

    If you are having problems my advice is to change the setting @Razor12345 has gave then log out of your account clear your browser then try again.

    Regards.

    Ape



    The answer given is incorrect. Left1212The answer given is incorrect. Center11The answer given is incorrect. Right112
    The answer given is incorrect. Ape_b110
    The answer given is incorrect. Ape1010

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    Solved Re: The answer given is incorrect.

    Post by azwiz April 14th 2023, 10:34 pm

    Ape wrote:If you are having problems my advice is to change the setting @Razor12345 has gave then log out of your account clear your browser then try again.

    Regards.

    Ape
    Okay . Now I've tried that . Logged out . Cleared my browser . Restarted/rebooted . Tried a couple different emails . Still " The answer given is incorrect ".
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    Solved Re: The answer given is incorrect.

    Post by azwiz April 15th 2023, 2:52 am

    PM messages work fine . It's just the emails won't send .

    New private message has arrived on Valley of the Sun Casual Club
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    Solved Re: The answer given is incorrect.

    Post by SLGray April 15th 2023, 3:21 am

    Could you post a screenshot of the question and answer?



    The answer given is incorrect. Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    Solved Re: The answer given is incorrect.

    Post by azwiz April 15th 2023, 3:26 am

    SLGray wrote:Could you post a screenshot of the question and answer?

    The answer given is incorrect. Email_16

    The answer given is incorrect. Email_17

    It is the same whether marked email or pm .
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    Solved Re: The answer given is incorrect.

    Post by Jucarese April 15th 2023, 12:37 pm

    The box does not appear when sending the email:

    The answer given is incorrect. No_ema12



    The answer given is incorrect. Mensaj12
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    Solved Re: The answer given is incorrect.

    Post by tikky April 15th 2023, 1:49 pm

    Hello @azwiz,

    You have a edit in profile_send_email (template in Profile) most likely. Try to find
    Code:
    switch_custom_question
    if it doesn't exist find
    Code:
    <!-- END switch_cc_email -->
    and below add
    Code:
    <!-- BEGIN switch_custom_question -->
       <dl>
          <dt><label for="custom_question">{L_CUSTOM_QUESTION}<span class="obligatory">*</span> :</label></dt>
          <dd><input type="text" name="custom_question" id="custom_question" class="inputbox"/></dd>
       </dl>
       <!-- END switch_custom_question -->

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    azwiz
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    Solved Re: The answer given is incorrect.

    Post by azwiz April 15th 2023, 5:08 pm

    This is that template .
    profile_send_email



    <!-- BEGIN switch_user_logged_in --><p class="right rightside">{LAST_VISIT_DATE}</p><!-- END switch_user_logged_in -->
    <p>{CURRENT_TIME}</p>

    <form action="{S_POST_ACTION}" method="post" name="post" onsubmit="return checkForm(this)">
    {ERROR_BOX}
    <h1 class="page-title">{L_SEND_EMAIL_MSG}</h1>
    <div class="panel">
    <div class="inner"><span class="corners-top"><span></span></span>
    <fieldset class="fields2">
    <dl>
    <dt><label>{L_RECIPIENT}</label></dt>
    <dd><input type="text" name="friendname" value="Guest" class="inputbox narrow" /></dd>
    </dl>
    <!-- BEGIN switch_tell_friend -->
    <dl>
    <dt><label>{L_TELL_FRIEND_RECIEVER_EMAIL}</label></dt>
    <dd><input type="text" name="friendemail" value="" class="inputbox narrow" /></dd>
    </dl>
    <!-- END switch_tell_friend -->
    <dl>
    <dt><label>{L_SUBJECT}</label></dt>
    <dd><input class="inputbox narrow" type="text" name="subject" value="{SUBJECT}" maxlength="100" /></dd>
    </dl>
    <dl>
    <dt>
    <label>{L_MESSAGE_BODY}</label><br />
    <span class="italic">{L_MESSAGE_BODY_DESC}</span>
    </dt>
    <dd>
    <textarea class="inputbox" name="message" rows="25" cols="40" tabindex="3">{MESSAGE}</textarea>
    <!-- BEGIN switch_tell_friend -->
    <input type="text" class="inputbox" value="{MAIL_LINK}" disabled="disabled" />
    <!-- END switch_tell_friend -->
    </dd>
    </dl>
    <dl>
    <dt>&nbsp;</dt>
    <dd><label><input type="checkbox" name="cc_email" value="1" checked="checked" />{L_CC_EMAIL}</label></dd>
    </dl>
    </fieldset>
    <span class="corners-bottom"><span></span></span></div>
    </div>

    <div class="panel">
    <div class="inner"><span class="corners-top"><span></span></span>
    <fieldset class="submit-buttons">
    {S_HIDDEN_FIELDS}
    <input class="button1" type="submit" name="submit" value="{L_SEND_EMAIL}" />
    </fieldset>
    <span class="corners-bottom"><span></span></span></div>
    </div>
    </form>
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    Solved Re: The answer given is incorrect.

    Post by tikky April 15th 2023, 5:31 pm

    here:
    Code:
    <!-- BEGIN switch_user_logged_in --><p class="right rightside">{LAST_VISIT_DATE}</p><!-- END switch_user_logged_in -->
    <p>{CURRENT_TIME}</p>

    <form action="{S_POST_ACTION}" method="post" name="post" onsubmit="return checkForm(this)">
    {ERROR_BOX}
    <h1 class="page-title">{L_SEND_EMAIL_MSG}</h1>
    <div class="panel">
       <div class="inner"><span class="corners-top"><span></span></span>
       <fieldset class="fields2">
       <dl>
          <dt><label>{L_RECIPIENT}</label></dt>
          <dd><input type="text" name="friendname" value="{USERNAME}" class="inputbox narrow" /></dd>
       </dl>
       <!-- BEGIN switch_tell_friend -->
       <dl>
          <dt><label>{L_TELL_FRIEND_RECIEVER_EMAIL}</label></dt>
          <dd><input type="text" name="friendemail" value="" class="inputbox narrow" /></dd>
       </dl>
       <!-- END switch_tell_friend -->
       <dl>
          <dt><label>{L_SUBJECT}</label></dt>
          <dd><input class="inputbox narrow" type="text" name="subject" value="{SUBJECT}" maxlength="100" /></dd>
       </dl>
       <dl>
          <dt>
             <label>{L_MESSAGE_BODY}</label><br />
             <span class="italic">{L_MESSAGE_BODY_DESC}</span>
          </dt>
          <dd>
             <textarea class="inputbox" name="message" rows="25" cols="40" tabindex="3">{MESSAGE}</textarea>
             <!-- BEGIN switch_tell_friend -->
             <input type="text" class="inputbox" value="{MAIL_LINK}" disabled="disabled" />
             <!-- END switch_tell_friend -->
          </dd>
       </dl>
       <dl>
          <dt>&nbsp;</dt>
          <dd><label><input type="checkbox" name="cc_email" value="1" checked="checked" />{L_CC_EMAIL}</label></dd>
       </dl>
    <!-- BEGIN switch_custom_question -->
      <dl>
          <dt><label for="custom_question">{L_CUSTOM_QUESTION}<span class="obligatory">*</span> :</label></dt>
          <dd><input type="text" name="custom_question" id="custom_question" class="inputbox"/></dd>
      </dl>
      <!-- END switch_custom_question -->
       </fieldset>
       <span class="corners-bottom"><span></span></span></div>
    </div>

    <div class="panel">
       <div class="inner"><span class="corners-top"><span></span></span>
       <fieldset class="submit-buttons">
          {S_HIDDEN_FIELDS}
          <input class="button1" type="submit" name="submit" value="{L_SEND_EMAIL}" />
       </fieldset>
       <span class="corners-bottom"><span></span></span></div>
    </div>
    </form>
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    Solved Re: The answer given is incorrect.

    Post by azwiz April 15th 2023, 6:04 pm

    Thanks . But that didn't work .
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    Solved Re: The answer given is incorrect.

    Post by Razor12345 April 15th 2023, 6:25 pm

    @tikky is right, you have some kind of incorrect template change in which the line of code responsible for the special question has been removed.

    Here is your forum code:

    The answer given is incorrect. Screen97

    You have 4 dl tags, the last one is responsible for the phrase 'Send a copy of this e-mail to yourself'

    Here is a screenshot of the e-mail sending page with the standard template profile_send_email

    The answer given is incorrect. Screen98

    There are 5 dl tags, the last one is responsible for displaying the answer field for the special question.

    I suggest you delete the template completely so that it becomes the default template.
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    Solved Re: The answer given is incorrect.

    Post by SLGray April 15th 2023, 9:26 pm

    azwiz wrote:Thanks . But that didn't work .
    Did you save the changes and publish the template?



    The answer given is incorrect. Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    Solved Re: The answer given is incorrect.

    Post by azwiz April 16th 2023, 3:04 am

    Template has been saved.

    There is no option for publishing .
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    Solved Re: The answer given is incorrect.

    Post by azwiz April 16th 2023, 3:08 am

    Razor12345 wrote: @tikky is right, you have some kind of incorrect template change in which the line of code responsible for the special question has been removed.

    Here is your forum code:

    The answer given is incorrect. Screen97

    You have 4 dl tags, the last one is responsible for the phrase 'Send a copy of this e-mail to yourself'

    Here is a screenshot of the e-mail sending page with the standard template profile_send_email

    The answer given is incorrect. Screen98

    There are 5 dl tags, the last one is responsible for displaying the answer field for the special question.

    I suggest you delete the template completely so that it becomes the default template.

    I deleted the template . Then copied and pasted the one that was posted sbove .

    Now you think I should go with rhe default template . Okay I'll try that .

    Thank you .

    Okay . I tried the defaul template .

    Then I went to test it .

    I got this .

    You cannot send another e-mail at this time ! Try again later.

    I haven't been able to send one at all much less today . That was an attempt to send my self an email .

    Then I tried this .

    The answer given is incorrect. Test_e11


    Last edited by azwiz on April 16th 2023, 10:57 am; edited 1 time in total
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    Solved Re: The answer given is incorrect.

    Post by tikky April 16th 2023, 3:33 am

    @azwiz: For some reason the template was not updated. Try to replace with this template
    Code:
    <!-- BEGIN switch_user_logged_in --><p class="right rightside">{LAST_VISIT_DATE}</p><!-- END switch_user_logged_in -->
    <p>{CURRENT_TIME}</p>

    <form action="{S_POST_ACTION}" method="post" name="post" onsubmit="return checkForm(this)">
    {ERROR_BOX}
    <h1 class="page-title">{L_SEND_EMAIL_MSG}</h1>
    <div class="panel">
       <div class="inner"><span class="corners-top"><span></span></span>
       <fieldset class="fields2">
        <!-- BEGIN switch_profile_email -->
       <dl>
          <dt><label>{L_RECIPIENT}</label></dt>
          <dd><input type="text" name="friendname" value="{USERNAME}" class="inputbox narrow" /></dd>
       </dl>
        <!-- END switch_profile_email -->
        <!-- BEGIN switch_ad_email -->
        <dl>
            <dt><label>{switch_ad_email.L_YOUR_EMAIL}</label></dt>
            <dd><input type="text" name="email" value="{switch_ad_email.V_YOUR_EMAIL}" {switch_ad_email.DISABLE_YOUR_EMAIL} class="inputbox narrow" /></dd>
        </dl>
        <dl>
            <dt><label>{switch_ad_email.L_YOUR_NAME}</label></dt>
            <dd><input type="text" name="username" value="{switch_ad_email.V_YOUR_NAME}" {switch_ad_email.DISABLE_YOUR_NAME} class="inputbox narrow" /></dd>
        </dl>
        <!-- END switch_ad_email -->
       <!-- BEGIN switch_tell_friend -->
       <dl>
          <dt><label>{L_TELL_FRIEND_RECIEVER_EMAIL}</label></dt>
          <dd><input type="text" name="friendemail" value="" class="inputbox narrow" /></dd>
       </dl>
       <!-- END switch_tell_friend -->
       <dl>
          <dt><label>{L_SUBJECT}</label></dt>
          <dd><input class="inputbox narrow" type="text" name="subject" value="{SUBJECT}" {SUBJECT_READ_ONLY} maxlength="100" /></dd>
       </dl>
       <dl>
          <dt>
             <label>{L_MESSAGE_BODY}</label><br />
             <span class="italic">{L_MESSAGE_BODY_DESC}</span>
          </dt>
          <dd>
             <textarea class="inputbox" name="message" rows="25" cols="40" tabindex="3">{MESSAGE}</textarea>
             <!-- BEGIN switch_tell_friend -->
             <input type="text" class="inputbox" value="{MAIL_LINK}" disabled="disabled" />
             <!-- END switch_tell_friend -->
          </dd>
       </dl>
       <!-- BEGIN switch_cc_email -->
       <dl>
          <dt>&nbsp;</dt>
          <dd><label><input type="checkbox" name="cc_email" value="1" checked="checked" />{L_CC_EMAIL}</label></dd>
       </dl>
       <!-- END switch_cc_email -->
       <!-- BEGIN switch_custom_question -->
       <dl>
          <dt><label for="custom_question">{L_CUSTOM_QUESTION}<span class="obligatory">*</span> :</label></dt>
          <dd><input type="text" name="custom_question" id="custom_question" class="inputbox"/></dd>
       </dl>
       <!-- END switch_custom_question -->
       </fieldset>
       <span class="corners-bottom"><span></span></span></div>
    </div>

    <div class="panel">
       <div class="inner"><span class="corners-top"><span></span></span>
       <fieldset class="submit-buttons">
          {S_HIDDEN_FIELDS}
          <input class="button1" type="submit" name="submit" value="{L_SEND_EMAIL}" />
       </fieldset>
       <span class="corners-bottom"><span></span></span></div>
    </div>
    </form>
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    Solved Re: The answer given is incorrect.

    Post by SLGray April 16th 2023, 5:59 am

    There should be an icon to click for publishing the modified template after clicking the save button.

    A reminder:  When posting codes, please use the code tags.



    The answer given is incorrect. Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    Solved Re: The answer given is incorrect.

    Post by azwiz April 16th 2023, 10:36 am

    SLGray wrote:There should be an icon to click for publishing the modified template after clicking the save button.

    A reminder:  When posting codes, please use the code tags.

    No publishing icon in my version . I already said that .

    I wouldn't have a clue how to write code tags . Sorry .

    BTW . It has been 6 years since I sent an email . The email function worked fine back then . In the interim I have not even looked at the templates or had any reason to .

    A couple days ago I tried to send an email to a user . I got this " The answer given is incorrect ".

    Since then , that hasn't changed . But Now when I try to send one to myself . I get this screen .

    The answer given is incorrect. Email_18

    That is new . I haven't sent 1 email yet .

    I get this screen if I try to send an email to anyone else besides myself .


    The answer given is incorrect. Test_e11

    Thank you .
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    Solved Re: The answer given is incorrect.

    Post by azwiz April 16th 2023, 11:00 am

    azwiz wrote:
    SLGray wrote:There should be an icon to click for publishing the modified template after clicking the save button.

    A reminder:  When posting codes, please use the code tags.

    No publishing icon in my version . I already said that .

    I wouldn't have a clue how to write code tags . Sorry .

    BTW . It has been 6 years since I sent an email . The email function worked fine back then . In the interim I have not even looked at the templates or had any reason to .

    A couple days ago I tried to send an email to a user . I got this " The answer given is incorrect ".

    Since then , that hasn't changed . But Now when I try to send one to myself . I get this screen ( below ). That started after I entered the code provided above . And continues even after I "Force the default templates".

    The answer given is incorrect. Email_18

    That is new . I haven't sent 1 email yet .

    I get this screen if I try to send an email to anyone else besides myself .


    The answer given is incorrect. Test_e11

    Thank you .
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    Solved Re: The answer given is incorrect.

    Post by azwiz April 16th 2023, 11:14 am

    This is my template page before I click save

    The answer given is incorrect. Templa10

    This my template page after I click save .

    The answer given is incorrect. Templa11

    No publishing option . Anywhere .

    The answer given is incorrect. Templa13

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    Solved Re: The answer given is incorrect.

    Post by TonnyKamper April 16th 2023, 1:41 pm

    After saving the template you have to click on the little green checkmark The answer given is incorrect. Valid right beside it to publish the template, that is the publishing icon.

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    Solved Re: The answer given is incorrect.

    Post by azwiz April 16th 2023, 4:00 pm

    Same results .

    To user .

    The answer given is incorrect. Test_e12

    To me .

    The answer given is incorrect. Test_e13
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    Solved Re: The answer given is incorrect.

    Post by tikky April 16th 2023, 5:53 pm

    @azwiz: It means that the e-mail limit has been reached (flood system). Try again later.
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    Solved Re: The answer given is incorrect.

    Post by Ape April 16th 2023, 9:24 pm

    Just turn off the setting in your ACP Tap

    ACP >> General tab >> Messages and emails >> Emails and contact >>

    Remove the text from the boxes Wink
    The answer given is incorrect. Captu636




    The answer given is incorrect. Left1212The answer given is incorrect. Center11The answer given is incorrect. Right112
    The answer given is incorrect. Ape_b110
    The answer given is incorrect. Ape1010

    TonnyKamper likes this post


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