I am an Admin on my forum and this morning I received the notification email that two new users have registered. My forum is set up so that new users need to be manually activated by Admin.
So I went to the Inactive Users List and I could see the two new users and I clicked on the name - because before activating a new user I always check the email address and location. I am usually able to see the registration information details but for these two users there is no data in there and also at the top of the page it shows
I also noticed that in the profile page of these two users the Preferences settings are not one set up for the other users - e.g. Hide your online status is Yes when usually should be NO. If I try to change these settings and click save..the page goes blank.
I tried to register as a new user and I did not have the same problem that I have with these two users.
I haven't tried to activate them yet.
Any help please?
So I went to the Inactive Users List and I could see the two new users and I clicked on the name - because before activating a new user I always check the email address and location. I am usually able to see the registration information details but for these two users there is no data in there and also at the top of the page it shows
Sorry, but no such user exists.
I also noticed that in the profile page of these two users the Preferences settings are not one set up for the other users - e.g. Hide your online status is Yes when usually should be NO. If I try to change these settings and click save..the page goes blank.
I tried to register as a new user and I did not have the same problem that I have with these two users.
I haven't tried to activate them yet.
Any help please?