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2 posters

    Inactive users showing no registration info

    avatar
    Lilliput
    New Member


    Female Posts : 8
    Reputation : 0
    Language : English
    Location : Dublin, Ireland

    Inactive users showing no registration info Empty Inactive users showing no registration info

    Post by Lilliput April 19th 2008, 2:54 pm

    I am an Admin on my forum and this morning I received the notification email that two new users have registered. My forum is set up so that new users need to be manually activated by Admin.
    So I went to the Inactive Users List and I could see the two new users and I clicked on the name - because before activating a new user I always check the email address and location. I am usually able to see the registration information details but for these two users there is no data in there and also at the top of the page it shows
    Sorry, but no such user exists.

    I also noticed that in the profile page of these two users the Preferences settings are not one set up for the other users - e.g. Hide your online status is Yes when usually should be NO. If I try to change these settings and click save..the page goes blank.

    I tried to register as a new user and I did not have the same problem that I have with these two users.
    I haven't tried to activate them yet.

    Any help please?
    avatar
    adrenalin
    Forumember


    Male Posts : 148
    Reputation : 0
    Language : German, French, English
    Location : Former Administrator @ Forumotion Support Germany

    Inactive users showing no registration info Empty Re: Inactive users showing no registration info

    Post by adrenalin April 20th 2008, 1:16 am

    Hmm,

    this could have been a little server error on that time when the users registered.

    I would not bother if this problem doesn´t occure again.



    greetz,
    alex




    The Forum of the Forums was founded February 17th 2005, 1:41 am, and today it`s exactely 7081 days old. Until now 110778 users wrote 1089060 posts at 115 single forums. You (Guest) wrote 0 posts since you registered (February 17th 2005).
    avatar
    Lilliput
    New Member


    Female Posts : 8
    Reputation : 0
    Language : English
    Location : Dublin, Ireland

    Inactive users showing no registration info Empty Re: Inactive users showing no registration info

    Post by Lilliput April 20th 2008, 5:05 pm

    I activated the two users and now the profile shows the registration details, so the issue seems resolved.
    The only thing I noticed is that both users had "&" in their username. Could this have caused the problem?
    avatar
    adrenalin
    Forumember


    Male Posts : 148
    Reputation : 0
    Language : German, French, English
    Location : Former Administrator @ Forumotion Support Germany

    Inactive users showing no registration info Empty Re: Inactive users showing no registration info

    Post by adrenalin April 20th 2008, 5:29 pm

    Hmm,

    i don´t think that caused the problem, because §, $, %, &, /, are allowed in a username as well as characters and numbers.







    greetz,
    alex




    The Forum of the Forums was founded February 17th 2005, 1:41 am, and today it`s exactely 7081 days old. Until now 110778 users wrote 1089060 posts at 115 single forums. You (Guest) wrote 0 posts since you registered (February 17th 2005).