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Registration problem?

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Solved Registration problem?

Post by Poul David May 8th 2024, 9:07 am

Registration problem with a new member!

- A possible new member, but a correct email will not be accepted by the forum motion system!

- What could be the possible cause of this problem?

- Sincerely, Paul


Last edited by Poul David on May 10th 2024, 9:57 pm; edited 1 time in total
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Solved Re: Registration problem?

Post by jucarese May 8th 2024, 10:21 am

Hi,Even if the email is correct, it may be an email that is on the forummotion spam lists.
Then send a private message to a staff with that problem and the email address so they can review it, and they will give you an answer to the problem.
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Solved Re: Registration problem?

Post by Ape May 8th 2024, 3:21 pm

Hi @Poul David Please PM me the Email address the member is trying to use also post the warning this member gets when they try to make the account.

As jucarese has said the email address maybe on our black list if that is the case we can add it to our white list.

Regards.

Ape.


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Solved Re: Registration problem?

Post by Poul David May 8th 2024, 6:54 pm

jucarese wrote:Hi,Even if the email is correct, it may be an email that is on the forummotion spam lists.
Then send a private message to a staff with that problem and the email address so they can review it, and they will give you an answer to the problem.

I have sent an email to Ape!
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Solved Re: Registration problem?

Post by Ape May 8th 2024, 6:58 pm

Your PM has been received with thanks.
Please read our forum rules: ESF General Rules


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Solved Re: Registration problem?

Post by Ape May 10th 2024, 6:34 pm

Hello @Poul David the good news is our team has put the Email address you gave me on our whitelist.

Please Email / contact them and ask them to try again now.
make sure they clear the browser first before trying.

Regards.

Ape.

Please remember if this is solved to mark it as so by pressing the mark solved button found at the top of this topic.


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Solved Re: Registration problem?

Post by skouliki May 10th 2024, 11:52 pm

Problem solved & topic archived.
Please read our forum rules: ESF General Rules
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