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3 posters

    Templates management Problem

    4779jjc
    4779jjc
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    Post by 4779jjc Sat 17 May - 19:08

    Hi,

    I purchased points today for the template editing option, all went through successfully.
    I managed to edit and save perfectly.

    However after logging out and logging back in, my changes were not there and after looking through it stated the following:

    "Templates management" option has expired.

    You are not allowed to modify templates.
    To enable this option again, go to the Credits management panel.

    Your templates are still used. If you wish to restore default templates, click on the link below.
    Be careful: your templates will be erased !

    Only templates of the phpbb2 version will be affected.


    So i attempted a restore and had no luck with that, which is why i am here requesting help please.
    Sir-Duke
    Sir-Duke
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    Post by Sir-Duke Sat 17 May - 19:09

    if you purchased credits then go to credit management and spent some on template management Smile
    4779jjc
    4779jjc
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    Post by 4779jjc Sat 17 May - 19:18

    Hi,

    I've already done that as i've paid for for it Laughing
    Adiex
    Adiex
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    Post by Adiex Sat 17 May - 19:28

    maybe your using phpb 3.0, template editing only enable for phpb 2.0,
    4779jjc
    4779jjc
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    Post by 4779jjc Sat 17 May - 19:31

    Hi Adiex,

    The forum is in 2.0 mode , i saw to that before i considered paying for anything thumleft
    Adiex
    Adiex
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    Post by Adiex Sat 17 May - 19:35

    well in that case your need to contact typlo and state your problem there Wink
    avatar
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    Post by Guest Sat 17 May - 19:41

    Go back to templates editing and be sure that you pressed the Templates management Problem Ajouter image of the item you edited.
    4779jjc
    4779jjc
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    Post by 4779jjc Sat 17 May - 19:44

    Hi Adiex,

    Thank you, i've just this second sent a message.

    Many Thanks
    4779jjc
    4779jjc
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    Post by 4779jjc Sat 17 May - 19:48

    Hello Kilsek,

    I did all that too. Trust me, i saw to it that i did everything correctly.
    Especially as it involved my money lol!

    Again, after logging out and back in everything vanished.
    I've logged in and out a few times today mind it's only the last two hours that it's happened. Quite frustrating. So i did the restore and there was no change in regards to the issue unfortunately.
    4779jjc
    4779jjc
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    Post by 4779jjc Sun 18 May - 14:44

    Is there a Technician that could help in regards to this matter please?

    Or can i be refunded?

    Or have you taken my money and run Laughing
    4779jjc
    4779jjc
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    Post by 4779jjc Sun 18 May - 23:45

    Come on guy's it's taking the mickey now, i have the pay pal receipt etc.
    Either sort it out or refund me the money thats been taken please.
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    Post by Guest Mon 19 May - 0:42

    Put: [Att: Tech] in the beginning of the topic title.
    4779jjc
    4779jjc
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    Post by 4779jjc Mon 19 May - 13:23

    A HUGE Thank you to Typlo for taking the time to help out.

    All has now been fixed and is working perfectly.

    Once again, Thank you thumleft