PM troubles Hitskin_logo Hitskin.com

This is a Hitskin.com skin preview
Install the skinReturn to the skin page

The forum of the forums
Would you like to react to this message? Create an account in a few clicks or log in to continue.
4 posters

    PM troubles

    avatar
    oemac
    New Member


    Posts : 2
    Reputation : 0
    Language : english

    PM troubles Empty PM troubles

    Post by oemac December 22nd 2008, 6:31 am

    I have a user of my forums that can not send PM's anymore; 2 days ago they could, now when they click on "send" nothing happens. I have checked their settings and everything looks correct for their account. (they are enabled for PM by me - the admin and by themselves)

    They are able to respond to PM's that come into them, but they are not able to create a new outgoing PM.

    Any ideas?
    Crys1
    Crys1
    Forumember


    Female Posts : 39
    Reputation : 0
    Language : english
    Location : NY

    PM troubles Empty Re: PM troubles

    Post by Crys1 December 22nd 2008, 11:22 am

    hmmm thats strange ... did you check the pm permesion if there is found?
    Base
    Base
    Forumaster


    Male Posts : 10386
    Reputation : 1695
    Language : English and French
    Location : United Kingdom, England

    PM troubles Empty Re: PM troubles

    Post by Base December 22nd 2008, 11:31 am

    Hello oemac,

    Does this user have the max posts in their Inbox? If so, that might be why he/she can't send a PM. You can try asking the user to delete some messages in their Inbox to clear some things up, or you can change the maximum amount of how many PMs are allowed in Inboxes by going to:

    1) Administration Panel
    2) General Tab
    3) Messages and Emails (on the left)

    Regards,

    Base


    Last edited by Base on December 22nd 2008, 11:40 am; edited 1 time in total
    Crys1
    Crys1
    Forumember


    Female Posts : 39
    Reputation : 0
    Language : english
    Location : NY

    PM troubles Empty Re: PM troubles

    Post by Crys1 December 22nd 2008, 11:34 am

    i think this is CORRECT
    avatar
    oemac
    New Member


    Posts : 2
    Reputation : 0
    Language : english

    PM troubles Empty Re: PM troubles

    Post by oemac December 22nd 2008, 4:32 pm

    I will try that. Thanks
    avatar
    Carryn
    Active Poster


    Female Posts : 1399
    Reputation : 86
    Language : none.
    Location : somewhere not on the support forum

    PM troubles Empty Re: PM troubles

    Post by Carryn December 22nd 2008, 4:45 pm

    my inbox stays at 100% in never clear it.(the older ones just get deleted)
    I don't have any trouble sending PMs.
    So i doubt that would be the problem.