I've had two people attempt to join my site to no avail.
One submits their registeration & gets a message that their password does not match their username. Second attempt, the perspective member uses a completely different username & password. Same results.
The other gets a message that an activation key is being sent to their email. It wasn't.
How can we get around this snag?
One submits their registeration & gets a message that their password does not match their username. Second attempt, the perspective member uses a completely different username & password. Same results.
The other gets a message that an activation key is being sent to their email. It wasn't.
How can we get around this snag?