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LH Justin
PlatinumWata
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    Problems editing profile fields?

    PlatinumWata
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    Solved Problems editing profile fields?

    Post by PlatinumWata August 1st 2011, 3:04 am

    For some reason I can't edit users profile fields. I used to be able to two days ago, but it just doesn't me know.

    My other admin can though.

    How to fix?
    LH Justin
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    Solved Re: Problems editing profile fields?

    Post by LH Justin August 1st 2011, 5:44 am

    Are you the founder? If not someone may have changed the permissions on you.
    Base
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    Solved Re: Problems editing profile fields?

    Post by Base August 1st 2011, 10:32 am

    Why aren't you able to edit profile fields? Is there an error message? Please give some more information. Smile
    PlatinumWata
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    Solved Re: Problems editing profile fields?

    Post by PlatinumWata August 1st 2011, 4:30 pm

    Yes, I am the founder.

    I use a PunBB board.

    Base - Nothing happens, which is the point. When I go to someones profile, I normally can change all their profile fields. However, not it won't even display the edit button. However, does for the other admin.
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    Solved Re: Problems editing profile fields?

    Post by Base August 1st 2011, 5:26 pm

    I see, then is it allowing you to edit profiles within the administration panel?
    PlatinumWata
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    Solved Re: Problems editing profile fields?

    Post by PlatinumWata August 1st 2011, 5:29 pm

    Yes, it does let me edit profiles in admin panel.
    Base
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    Solved Re: Problems editing profile fields?

    Post by Base August 1st 2011, 5:34 pm

    And you're using Google Chrome? Have you tried using Firefox? It could be a browser problem because it's working fine for me and I'm using Firefox. Smile

    Please also try clearing your cache: https://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome
    PlatinumWata
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    Solved Re: Problems editing profile fields?

    Post by PlatinumWata August 1st 2011, 5:39 pm

    Yes, I am using Google Chrome, however it doesn't work with Firefox.

    It doesn't work when:

    1) use chrome
    2) empty cache
    3) use Firefox

    Is their another way to edit profiles?
    Base
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    Solved Re: Problems editing profile fields?

    Post by Base August 1st 2011, 5:41 pm

    Well, the only way to edit profiles would be to edit them in the admin panel then. I shall report this problem to The Godfather. Smile
    PlatinumWata
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    Solved Re: Problems editing profile fields?

    Post by PlatinumWata August 1st 2011, 5:42 pm

    Thanks.
    MrMario
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    Solved Re: Problems editing profile fields?

    Post by MrMario August 1st 2011, 6:53 pm

    Moved to Need of a Technician?
    PlatinumWata
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    Solved Re: Problems editing profile fields?

    Post by PlatinumWata August 2nd 2011, 4:01 am

    Thanks.
    Darren1
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    Solved Re: Problems editing profile fields?

    Post by Darren1 August 3rd 2011, 12:34 pm

    Hi,

    Just 2 quick troubleshooting ideas;

    1) Have you tried editing a profile via a proxy, or a different location, possibly on a Mobile Device?

    2) Have you recently added any scripts to the header?
    Ive had a few occasions where I inserted a nicely sized JS Script to my header, both the Template, and site description (before the recent update) and I had to login via a proxy on... IE ( TT ) and remove it, though I could edit profiles on IE but not FF.
    PlatinumWata
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    Solved Re: Problems editing profile fields?

    Post by PlatinumWata August 3rd 2011, 2:21 pm

    Darren1 wrote:Hi,

    Just 2 quick troubleshooting ideas;

    1) Have you tried editing a profile via a proxy, or a different location, possibly on a Mobile Device?

    2) Have you recently added any scripts to the header?
    Ive had a few occasions where I inserted a nicely sized JS Script to my header, both the Template, and site description (before the recent update) and I had to login via a proxy on... IE ( TT ) and remove it, though I could edit profiles on IE but not FF.

    I have not tried the first one, but I will try it.

    However, the second one could be the solution. Saxaca added lots of Javascript to my forum recently. Around the same time this happeneded.
    Darren1
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    Solved Re: Problems editing profile fields?

    Post by Darren1 August 5th 2011, 2:04 am

    Ive alerted Sax for you, and he's said he's corrected the issue, you just forgot to close a tag. Wink

    Can you confirm please?
    PlatinumWata
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    Solved Re: Problems editing profile fields?

    Post by PlatinumWata August 5th 2011, 4:09 am

    Thanks for alerting Sax for me, much appreciated! Wink

    What tag did I forget to close? Sax couldn't of changed anything as he's not a admin, so nothing is changed as of now. However, I can add him as admin to change the tag.

    Or, you could tell me what tag needs closing.

    Thanks.
    Darren1
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    Solved Re: Problems editing profile fields?

    Post by Darren1 August 5th 2011, 6:01 am

    I have no idea what tag, all he said is that you forgot to add one, and I assumed it was a tag related to editing profiles, that you added.
    Ill see if I can catch him online again tonight and see if he can talk to you, as I'm going offline for the weekend in a few mins... Lets hope Ebuddy doesn't stuff up Very Happy lol

    He can edit the script that he's hosting if your just linking to it, but I don't know your specific situation.
    PlatinumWata
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    Solved Re: Problems editing profile fields?

    Post by PlatinumWata August 5th 2011, 7:40 pm

    This has been fixed.

    Thanks both of you!
    Jophy
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    Solved Re: Problems editing profile fields?

    Post by Jophy August 6th 2011, 2:46 am

    Solved => Garbage