Hello,

I had my forum deactivated for a few months. Today I've restored it through



https://www.forumotion.com/en/utils/



However, when I tried to login as an 'admin', I couldn't.

I'm sure my password is correct since I was able to recover my forum.

Is there something I need to do to login as an admin so that I can access my control panel for my forum?

JB

Hi,

If you have lost your founder password, please read this topic:
https://help.forumotion.com/t93821-lost-founder-s-password

Thank you for the quick reply.

I have my password since I was able to recover the site. Only when I'm trying to login as an admin it doesn't let me login as an admin.

Jackyboy wrote:Thank you for the quick reply.

I have my password since I was able to recover the site. Only when I'm trying to login as an admin it doesn't let me login as an admin.

What was the message that appeared?

This is the message I got:


Username: Admin
Password: 'same as to restore forum'

You have specified an incorrect or inactive username, or an invalid password.

If you are 100% sure that your password is correct and username too, try with other browser.

I'm positive that my password is correct since I restored the forum with it.

I've tried about 20 times on different browser but in vain?

How is it possible that I can access the utils site with my pass word but canno login as an admin with the same password.

https://www.forumotion.com/en/utils/

I just restored my forum yesterday, and was able to log in through the tools, but I also cannot log into the site... Well, at least I'm not alone...

Will it be o.k if I reset my password as described above?

Hi,

If you ask for a password reset from a staff member it will reset.

Thanks,

I've requested a passord reset. Hope to get it soon.

Since this thread appears to be solved, I will archive this thread.


Sanket