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Members Not Being Auto-Logged In After a Few Weeks

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In progress Members Not Being Auto-Logged In After a Few Weeks

Post by Stooges4x4 on August 18th 2012, 5:59 am

Members are complaining that after a few weeks they must re-enter their username/password information instead of being automatically logged on. Is there a setting for this? I have noticed the issue as well.

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In progress Re: Members Not Being Auto-Logged In After a Few Weeks

Post by Base on August 18th 2012, 4:44 pm

Hi, on Forumotion we have a special security system. On the first of each month, users are required to log back in whether or not they have the automatic log in checked.

That could be the reason as to why users may be complaining about it. If not, can you please explain further? Thanks.

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In progress Re: Members Not Being Auto-Logged In After a Few Weeks

Post by Stooges4x4 on August 18th 2012, 8:53 pm

That sounds about right, thank you for your help. I will relay this information to the forum members. Is this published in technical documentation somewhere so I may point them to it?

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In progress Re: Members Not Being Auto-Logged In After a Few Weeks

Post by Jophy on August 19th 2012, 2:19 pm

Hello,

There's no such message from our technical staff about this, but you can relay on Base's message about the matter. Wink

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