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Members Not Being Auto-Logged In After a Few Weeks

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In progress Members Not Being Auto-Logged In After a Few Weeks

Post by Stooges4x4 on Fri 17 Aug - 23:59

Members are complaining that after a few weeks they must re-enter their username/password information instead of being automatically logged on. Is there a setting for this? I have noticed the issue as well.

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In progress Re: Members Not Being Auto-Logged In After a Few Weeks

Post by Base on Sat 18 Aug - 10:44

Hi, on Forumotion we have a special security system. On the first of each month, users are required to log back in whether or not they have the automatic log in checked.

That could be the reason as to why users may be complaining about it. If not, can you please explain further? Thanks.
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In progress Re: Members Not Being Auto-Logged In After a Few Weeks

Post by Stooges4x4 on Sat 18 Aug - 14:53

That sounds about right, thank you for your help. I will relay this information to the forum members. Is this published in technical documentation somewhere so I may point them to it?

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In progress Re: Members Not Being Auto-Logged In After a Few Weeks

Post by Jophy on Sun 19 Aug - 8:19

Hello,

There's no such message from our technical staff about this, but you can relay on Base's message about the matter. Wink
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