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Forum disappeared

Post by Marilize on October 18th 2012, 9:39 am

I'm not sure if I'm pasting this in the right section, but our forumotion forum has disappeared suddenly. I didn't get any notification or message about this. I get this screen when I click on any link that used to go to the forum:



Can someone please help restore our forum? I really hope we didn't lose five years of information and conversations! I'll be pretty angry if Forumotion deleted our forum.

Please help. Thanks!

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Re: Forum disappeared

Post by Sanket on October 18th 2012, 10:39 am

http://sayorkies.forumotion.net/
Is this your forum. Looks like the custom domain name might have expired?

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Re: Forum disappeared

Post by Leviosa on October 18th 2012, 10:42 am

Yes, as Sanket said, your domain name has expired.

You have a warning message in red in your Admin Panel which informs you of this.


No help without your forum url
No support via private message



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Re: Forum disappeared

Post by Marilize on October 18th 2012, 11:22 am

@Sanket wrote:http://sayorkies.forumotion.net/
Is this your forum. Looks like the custom domain name might have expired?

Yes, this is my forum. I think you're right - I remember seeing a notice saying it's going to expire, but I completely forgot to renew it. So I just log into my admin panel to fix it? Argh, the URL is on my PC at home and this browser only remembers the custom domain. Are there any shortcuts for finding my admin cp?

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Re: Forum disappeared

Post by Sanket on October 18th 2012, 11:26 am


Sanket
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Re: Forum disappeared

Post by Marilize on October 18th 2012, 11:28 am


Thank you! I found it and I've decided to revert to our default domain name for now. How do I do that?

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Re: Forum disappeared

Post by Sanket on October 18th 2012, 11:29 am

As long as you open the old url, it will open. But, if someone opens the custom domain name, they will be redirected to that page.

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